Safety & Security

Keep your information and finances secure with the latest account and money safety tips.

FAQs

What security features does Chime offer?

Chime provides two-factor authentication, fingerprint authentication, instant transaction alerts, fraud protection, and the ability to freeze your card if it's lost or stolen.

Is Chime safe to use?

Chime offers multiple security features, including two-factor and fingerprint authentication, real-time alerts, and card freezing capabilities to keep your account and finances secure.

Does Chime offer fraud protection?

Chime offers real-time alerts and transaction monitoring to help detect suspicious activity. You can easily report and dispute unauthorized charges in the app.

How do I enable two-factor authentication on my Chime account?

Chime offers two-factor authentication as a security feature that you can enable to add an extra layer of protection to your account.

Does Chime provide alerts for account activity?

Yes, Chime lets you enable instant transaction alerts to monitor your account activity in real time.

How can I improve the security of my Chime account?

Chime offers guidance on strengthening your account security, including enabling two-factor authentication, fingerprint login, and transaction alerts.

What should I do if my Chime Card is lost or stolen?

You can instantly freeze your Chime Visa® Debit Card, secured Chime Visa® Credit Card, and secured Chime Credit Builder Visa® Credit Card through the Chime app to prevent unauthorized transactions.

How do I lock my Chime Card?

You can lock your Chime Visa® Debit Card, secured Chime Visa® Credit Card, and secured Chime Credit Builder Visa® Credit Card instantly in the Chime app if it’s lost or stolen. Locking your card helps prevent unauthorized purchases.