Hi, We’re Chime^®.

Every day, Americans face financial challenges that force them to make hard decisions about their money. Millions of people are forced to stretch their paychecks to make ends meet, all too familiar with the stress that comes at the end of the month.

Too many financial service companies exploit these financial challenges by only offering expensive and predatory financial products and services like high-interest credit cards, payday loans, and charging overdraft fees.⁷

Chime set out to do the opposite.

While old banking platforms and business models rely on punitive fees, Chime’s business model is based primarily on interchange fees—the fees merchants pay to accept card payments.

Because of how we’ve structured our business, Chime plays an important role in creating a more competitive market with better, lower-cost options for consumers. Our business model is centered on important safeguards and enables us to address the most acute needs of everyday Americans while driving innovation, inclusion, and access across the industry.

As a financial technology company, we operate at a much lower cost. This enables us to provide affordable, innovative services and solutions that consumers need, like low-cost, easy, and flexible short-term liquidity and paths to credit building.

As pioneers of this model, Chime and our bank partners serve millions of members in a far better way than the existing ecosystem has allowed.

We’ve helped bring features and tools to market that directly address the needs of everyday people and were unavailable to most consumers just a few years ago. We’re pleased to see that many banks have recently started eliminating or reducing overdraft fees, which is good for consumers overall.

Chime was a pioneer in fee-free overdraft when we launched our SpotMe^® product in 2019—allowing our members to overdraft fee-free up to $200⁴—and the industry has since cut down its overreliance on overdraft. This is what financial progress for everyday people looks like: billions of dollars in overdraft fees put back into their pockets.

But we don’t stop at the positive impact our products and services have on our members. We also invest heavily in improving our industry, empowering individuals, strengthening communities, stepping in when members need us most, and fostering a culture of giving back.

Learn more about our work in the community.

Chime is a financial technology company, not a bank. Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A.; Members FDIC.

We create financial products in direct and full partnership with our bank partners, which are directly regulated and supervised by the Office of the Comptroller of the Currency. Chime members’ deposits sit in FDIC-insured accounts at our partner banks,¹ meaning our services are subject to the same regulation that traditional banks and their offerings face, such as Regulation E, Know Your Customer requirements, and other rules and regulations.

Every team at Chime—including our product, marketing, finance, engineering, and legal teams—focuses on our obligations to members and regulators. Since day one, we’ve made our in-house risk and compliance infrastructure a top priority.

Nothing is more important at Chime than safeguarding members’ money and personal information. Chime has made significant investments in people and technology to ensure we’re a responsible participant within the payments and finance ecosystem. That focus allows us to meet our commitments to federal and state regulators, our partner banks, and most importantly, our members.

This commitment to trust and safety also extends to our strong belief in transparency. Whether it’s helping existing Chime members utilize products like MyPay or SpotMe or highlighting our services to prospective members, we take steps to ensure individuals have access to the information they need to make decisions about using Chime’s platform and services in ways that meet their unique financial needs.

Learn more about our commitment to trust and safety here.