Please note that Chime does not accept service of civil legal process through our law enforcement portal.
Civil legal process issued in California may be served on our registered agent, VCORP SERVICES CA, INC., located at 330 N Brand Blvd, Suite 700, Glendale, CA 91203. Out-of-state civil legal process must be domesticated in San Francisco where Chime is headquartered.
In order to submit criminal legal process, each document must:
Be in PDF format;
Be assembled in the complete form as issued by the court or competent authority;
Be dated and signed by an attorney or government official (if applicable), or by a judge;
Be addressed to: Chime Financial, Inc. (legal process addressing “Chime Bank” will be rejected);
Include as much identifying information as is available. Particularly helpful identifying information includes the following:
12-digit Chime account number;
Full email address associated with the account;
Full first and last name;
Full date of birth;
Street address;
Social security number.
Clearly describe the particular information requested and the applicable date range for your request. (Chime will only produce basic subscriber information in response to vague requests for “any and all” records);
Be specific in identifying the legal basis for the request;
Be in compliance with the type of legal process required for the type of data requested. (See Legal Process Matrix below).
Legal Process / Data Request Matrix
The following information is available depending on the type of legal order submitted:
SUBPOENA | SEARCH WARRANT | FORFEITURE / GARNISHMENT / LEVY |
|---|---|---|
Account transactions Basic account holder information | Account transactions Basic account holder information IP Addresses | Chime is not a Bank and is unable to process requests seeking garnishments, levies, forfeiture, or other transfers of funds. Chime does not control or possess any assets of any of its users. Rather, any assets belonging to Chime users would be in the possession or control of the associated partner bank, not Chime. To transfer or take possession of any assets that may be associated with the Chime account(s) identified in your request, please contact the partner bank associated with such Chime account(s)—The Bancorp Bank at Contact | The Bancorp or Stride Bank at [email protected]. |