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Chime® is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
Hi, We’re Chime.
We are proud to be The Most Loved Banking App® and one of the most downloaded banking apps in America,1 focused on serving everyday people.
Unite everyday people to unlock their financial progress.
About us
Chime® is a financial technology company that believes basic banking services should be helpful, easy, and free. We work with national banks to offer banking products and services that better meet the needs of everyday people. All of our members’ account balances are held at regulated, FDIC-insured banks: The Bancorp Bank, N.A. and Stride Bank, N.A., Members FDIC. Together, we’re addressing the industry’s fundamental misalignment between what’s good for banks and what’s good for consumers.
We want to profit with our members, not from them. That’s why Chime doesn’t rely on overdraft fees, monthly service fees, or minimum balance requirements. Our business was built with important safeguards at the center, which ensure customer deposits are always safe and accessible.
We help members get paid up to two days early,2 provide fee-free overdraft,3 offer a secured credit card4 that helps them build their credit history, and launched a new way for members to access their pay between paydays.
Disrupting the banking status quo.
In 2012, Chime co-founders Chris Britt and Ryan King set out to tackle a fundamental problem they saw in the traditional banking system: it simply wasn’t working for everyday people.
They decided to create a new consumer financial services model—one whose products were designed to work for everyday people.
The problem
Every day, Americans face financial challenges that force them to make hard decisions about their money. Millions of people are forced to stretch their paychecks to make ends meet, all too familiar with the stress that comes at the end of the month.
Too many financial service companies exploit these financial challenges by only offering expensive and predatory financial products and services like high-interest credit cards, payday loans, and charging overdraft fees.5
Chime set out to do the opposite.
Our business model
While old banking platforms and business models rely on punitive fees, Chime’s business model is based primarily on interchange fees—the fees merchants pay to accept card payments.
Because of how we’ve structured our business, Chime plays an important role in creating a more competitive market with better, lower-cost options for consumers. Our business model is centered on important safeguards and enables us to address the most acute needs of everyday Americans while driving innovation, inclusion, and access across the industry.
As a financial technology company, we operate at a much lower cost. This enables us to provide affordable, innovative services and solutions that consumers need, like low-cost, easy, and flexible short-term liquidity and paths to credit building.
As pioneers of this model, Chime and our bank partners serve millions of members in a far better way than the existing ecosystem has allowed.
Driving impact
We’ve helped bring features and tools to market that directly address the needs of everyday people and were unavailable to most consumers just a few years ago. We’re pleased to see that many banks have recently started eliminating or reducing overdraft fees, which is good for consumers overall.
Chime was a pioneer in fee-free overdraft when we launched our SpotMe® product in 20196—allowing our members to overdraft fee-free up to $2002—and the industry has since cut down its overreliance on overdraft. This is what financial progress for everyday people looks like: billions of dollars in overdraft fees put back into their pockets.
But we don’t stop at the positive impact our products and services have on our members. We also invest heavily in improving our industry, empowering individuals, strengthening communities, stepping in when members need us most, and fostering a culture of giving back.
Learn more about our work in the community.
We proudly serve everyone.
Chime members are everyday Americans—with goals like buying a home, renting their first apartment, launching a side hustle, or saving for their next big purchase. But they often face high costs and barriers to entry with traditional financial services and have been underserved by the industry in the past.
We work hard with our bank partners to keep them safe, building products that address their real needs and supporting them with a best-in-class customer experience team and live support. That’s why the majority of our members use Chime for their primary account, and why nearly half of Chime’s new signups come from word of mouth and referrals.
Real Members. Paid testimonials.
SpotMe has made me more confident in knowing I can get where I need to be. Or if something comes up, I’ll still be okay.
Having good credit and a financial safety net to fall back on have given me the peace of mind to focus on my work.
I got the Chime Credit Builder card because I could safely build credit without being afraid of fees or interest. My score went up by 60 points.13
When I joined Chime, it was like getting a small raise. I didn’t have to pay those fees anymore.
Real Members. Paid testimonials.
In recognition of our customer service commitments, Chime was named a Most Trusted Financial Company by Investor’s Business Daily in 2023,14 and Newsweek ranked Chime in the 4th position for customer service products.15
We play by the rules.
We operate in a highly regulated industry and take our obligations to our members as seriously as those we have to regulators, our partners, and the public. Our commitment to respecting the rules runs deep, informing our strategy, products, services, and member experience.
Well-regulated + deposits FDIC-insured through our partner banks
Chime is a financial technology company, not a bank. Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A.; Members FDIC.
We create financial products in direct and full partnership with our bank partners, which are directly regulated and supervised by the OCC. Chime members’ deposits sit in
FDIC-insured accounts at our partner banks, and our services are subject to the same regulation that traditional banks and their offerings face, such as Regulation E, Know Your Customer requirements, and other rules and regulations.
Every team at Chime—including our product, marketing, finance, engineering, and legal teams—focuses on our obligations to members and regulators. Since day one, we’ve made our in-house risk and compliance infrastructure a top priority.
Protecting our members: Trust, safety, support, and transparency
Nothing is more important at Chime than safeguarding members’ money and personal information. Chime has made significant investments in people and technology to ensure we’re a responsible participant within the payments and finance ecosystem. That focus allows us to meet our commitments to federal and state regulators, our partner banks, and most importantly, our members.
This commitment to trust and safety also extends to our strong belief in transparency. Whether it’s helping existing Chime members utilize products like MyPay or SpotMe or highlighting our services to prospective members, we take steps to ensure individuals have access to the information they need to make decisions about using Chime’s platform and services in ways that meet their unique financial needs.
Learn more about our commitment to trust and safety here.
We live by our values.
We invest in our communities.
We strive to be a force for good in the banking industry and beyond, from empowering people to take control of their finances to investing in the communities in which we operate.
As a Pledge 1% member, Chime has committed 1% of its future equity to fund the Chime Scholars Foundation, Chime’s non-profit organization that funds college, apprenticeship, and trade school scholarships, and is committed to providing financial education to over 10 million people by 2027.
Learn more about our community work.
Meet our
leadership team.
Our leadership team is a diverse group of industry trailblazers committed to leading Chime to success. They help us set our strategy, guide our innovation, support every Chimer, and stay committed to our members.
Registered In-House Counsel
Our team is growing.
Our team is growing.
Working at Chime means putting our members first, keeping our values in mind, and striving for long-term impact. To us, that feels like progress™. Interested in joining us? Check out our careers page.
View open positions