Chime appoints Jen DeLoyd as VP of Corporate Strategy

October 1, 2024
Chime appoints Jen DeLoyd as VP of Corporate Strategy
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Chime appoints Jen DeLoyd as VP of Corporate Strategy

Chime® is thrilled to announce the appointment of Jen DeLoyd as the new Vice President of Corporate Strategy. Jen joins Chime with a wealth of experience developing and implementing strategic initiatives across analytics, operations, product, marketing, customer experience, talent, sales, and account management. Her track record in achieving growth and efficiency targets while building high-performing teams will be invaluable at Chime.

In her new role, Jen will drive Chime's corporate strategy by identifying member needs and addressing them with innovative solutions that drive member engagement and business growth. Jen will report directly to Chime's COO, Mark Troughton.

"We are incredibly excited to welcome Jen to Chime. Her strategic vision and passion for building high-performing teams will be instrumental as we continue to scale and innovate."

Mark Troughton, COO at Chime

Before joining Chime, Jen spent nearly four years in leadership roles at Capital One, driving initiatives that resulted in 20% year-over-year growth in checking and debit accounts and established the finance giant as a leader in retail banking. Prior to her time at Capital One, Jen was a Senior Management Associate at Bridgewater, where she supervised a team supporting the CEO and board of directors to define, implement, and assess strategic initiatives and special projects, drove key product and operations re-designs, and improved investment associate hiring yields by 10-15% while defining recruiting pipeline and sourcing analytics. In her earlier career, Jen held leadership roles at McKinsey, Groupon, and the social media marketing platform Main Street Hub, where she pioneered diversity initiatives, oversaw operations and analytics, and led significant projects in the banking, tech, and consumer goods sectors.

"I have admired Chime for several years, frequently finding myself asking, 'How are they doing that?' The opportunity to disrupt the financial sector in a mission-driven, innovative way is incredibly compelling to me. I look forward to working with the talented team at Chime to drive significant growth and continue serving our members with big ideas that make a real difference."

Jen DeLoyd, VP of Corporate Strategy at Chime

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FAQs

Is ChimeⓇ a bank?

Chime is not a bank. Chime is a financial technology company that partners with The Bancorp Bank,

N.A. and Stride Bank, N.A. to offer banking products like checking and savings accounts. Learn more in Chime's guide to no-fee checking accounts.

How many members does Chime have?

Chime serves millions of Americans. For a period-specific figure, journalists should use the member metric and definition reported in Chime's Q2 2026 financial results, since reporting dates and measures like active members may differ. Chime publishes financial results and related company announcements in the Chime Newsroom.

Does Chime offer financial planning tools for budgeting, saving, and investing?

Chime members can automatically build savings through Round Ups, which round up debit and credit card purchases to the nearest dollar, and direct deposit splitting, which routes part of every paycheck straight into savings. (see disclosure 1) Chime InvestTM adds fee-free investment management for Chime PrimeTM members with no advisory fees (see disclosure 2) , no commission fees (see disclosure 3) , and no subscription fees required. Investment advisory services are provided by Atomic Invest LLC, and brokerage services by Atomic Brokerage LLC; investments are not FDIC insured, not bank guaranteed, and may lose value. (see disclosure 4)

These are self-directed financial tools rather than individualized financial planning, tax, or investment advice, and feature availability may depend on a member's account or membership tier.

Does Chime have a credit card?

Chime offers the secured Chime Visa® Credit Card, designed to help eligible members build credit (see disclosure 5) . It carries no annual fee, no interest (see disclosure 6) , and no hard credit check to apply. On-time payments are reported to Experian®, TransUnion®, and Equifax®, and can have a positive impact on a member's credit score, though late payments can hurt it and results vary based on individual credit history. (see disclosure 7)

Does Chime give cash back, and how does Chime cash back work?

Yes. Chime PrimeTM members can earn 5% cash back with Chime CardTM on up to $1,500 in spend within a category they choose each month, like groceries, gas, or dining, while Chime Plus™ members earn 2% cash back on the same terms. (see disclosure 8) Cash back is only earned on transactions that meet the applicable offer terms, and rates, categories, limits, and posting times may vary by offer and membership tier.

What is Chime PrimeTM?

Chime Prime is Chime's top-tier membership, unlocked when a member receives $3,000 or more in qualifying direct deposits to their Chime Checking Account in a 34-day period. (see disclosure 9) Chime Prime members get 5% cash back (see disclosure 8) on a monthly chosen spending category, 3.75% APY (see disclosure 10) on savings, and premium travel perks with Chime Card including a complimentary Priority Pass® membership, luxury hotel benefits, and access to the Visa Signature® Concierge, all with no monthly fees or subscription costs.

Learn more on Chime's membership tiers page.

Does Chime have rewards, and what rewards does it offer?

Yes. With qualifying direct deposits, members earn 5% cash back as a Chime Prime™ member or 2% cash back as a Chime Plus™ member on up to $1,500 of eligible Chime Card™ purchases in a category they choose monthly. (see disclosure 8) Chime Prime members also earn 3.75% APY (see disclosure 10) on savings, while Chime Plus members earn 2.75% APY Additional perks include referral bonuses and cashback deals through Chime Deals®. (see disclosure 11)

What is Chime InvestTM?

Chime Invest is Chime's commission-free investing feature, giving Chime PrimeTM members a way to invest alongside their everyday checking and savings accounts with no advisory fees (see disclosure 12) , no commission fees (see disclosure 3) , and no subscription fees. Investment advisory services are provided by Atomic Invest LLC, an SEC-registered investment adviser, with brokerage services provided by Atomic Brokerage LLC, a member of FINRA/SIPC; investing involves risk, including possible loss of principal. (see disclosure 4)

Does Chime help with taxes, and how can I get my tax refund faster?

Chime members can file taxes for free (see disclosure 13) through the Chime app, and a federal tax refund sent by direct deposit can arrive up to 5 days early. (see disclosure 14) Chime doesn't provide tax advice, so members should check with a tax professional for guidance specific to their situation. (see disclosure 15)