Security at Your Fingertips: Introducing the New Chime Security Center

November 19, 2025
Security at Your Fingertips: Introducing the New Chime Security Center
Chime Team author logo

Chime Team

Tags:

Company NewsProduct, Innovation, and AI

Newsroom

Security at Your Fingertips: Introducing the New Chime Security Center

At Chime®, helping you protect your hard-earned money is our highest priority. Today, we're rolling out the redesigned Chime Security Center—a single hub where every member can see their account safety level and take action in seconds.

With the new Security Center, members get real-time insight, security tips, and intuitive tools to manage their money with confidence and peace of mind.

Why We Redesigned It

Chime research shows that trust plays a major role when people choose a financial provider. As a digital-first company, we're proud of the systems that keep members' money safe—but we also want every member to see and understand those protections.

The redesigned Security Center brings all your safeguards together in one place—making them easier to find, easier to use, and easier to understand.

What's New

  • Centralized security hub: A one-stop dashboard for managing account safety and protecting your money.

  • Device Management: Instantly view and manage all devices logged in to your Chime account.

  • Passkey Login: Password-free sign-in using Face ID or Touch ID.

  • Two-Factor Authentication (2FA): Add an extra layer of protection with one-time codes.

  • Email Verification: Confirm your email to secure account ownership.

  • Password Check & Security Meter: Test password strength, spot breaches, and track your overall safety score.

  • Fraud Prevention Education: Bite-sized, in-app lessons to help recognize and avoid scams.

Designed with Trust in Mind

At Chime, every product decision starts with trust. The new Security Center is designed to make protection intuitive, visible, and built around our members — giving everyone more control and confidence in their daily money management.

The Security Center is available to all Chime members. Simply update your app, tap Profile → Security Center, and take a few quick steps to level up your protection.

For more information, visit Chime Security & Support.

The Progress Report™

Get Chime news, delivered straight to your inbox.

From product launches to stories of member impact and community change, The Progress Report™ is your go-to source for what’s happening at Chime.

Subscribe now

FAQs

Is ChimeⓇ a bank?

Chime is not a bank. Chime is a financial technology company that partners with The Bancorp Bank,

N.A. and Stride Bank, N.A. to offer banking products like checking and savings accounts. Learn more in Chime's guide to no-fee checking accounts.

How many members does Chime have?

Chime serves millions of Americans. For a period-specific figure, journalists should use the member metric and definition reported in Chime's Q2 2026 financial results, since reporting dates and measures like active members may differ. Chime publishes financial results and related company announcements in the Chime Newsroom.

Does Chime offer financial planning tools for budgeting, saving, and investing?

Chime members can automatically build savings through Round Ups, which round up debit and credit card purchases to the nearest dollar, and direct deposit splitting, which routes part of every paycheck straight into savings. (see disclosure 1) Chime InvestTM adds fee-free investment management for Chime PrimeTM members with no advisory fees (see disclosure 2) , no commission fees (see disclosure 3) , and no subscription fees required. Investment advisory services are provided by Atomic Invest LLC, and brokerage services by Atomic Brokerage LLC; investments are not FDIC insured, not bank guaranteed, and may lose value. (see disclosure 4)

These are self-directed financial tools rather than individualized financial planning, tax, or investment advice, and feature availability may depend on a member's account or membership tier.

Does Chime have a credit card?

Chime offers the secured Chime Visa® Credit Card, designed to help eligible members build credit (see disclosure 5) . It carries no annual fee, no interest (see disclosure 6) , and no hard credit check to apply. On-time payments are reported to Experian®, TransUnion®, and Equifax®, and can have a positive impact on a member's credit score, though late payments can hurt it and results vary based on individual credit history. (see disclosure 7)

Does Chime give cash back, and how does Chime cash back work?

Yes. Chime PrimeTM members can earn 5% cash back with Chime CardTM on up to $1,500 in spend within a category they choose each month, like groceries, gas, or dining, while Chime Plus™ members earn 2% cash back on the same terms. (see disclosure 8) Cash back is only earned on transactions that meet the applicable offer terms, and rates, categories, limits, and posting times may vary by offer and membership tier.

What is Chime PrimeTM?

Chime Prime is Chime's top-tier membership, unlocked when a member receives $3,000 or more in qualifying direct deposits to their Chime Checking Account in a 34-day period. (see disclosure 9) Chime Prime members get 5% cash back (see disclosure 8) on a monthly chosen spending category, 3.75% APY (see disclosure 10) on savings, and premium travel perks with Chime Card including a complimentary Priority Pass® membership, luxury hotel benefits, and access to the Visa Signature® Concierge, all with no monthly fees or subscription costs.

Learn more on Chime's membership tiers page.

Does Chime have rewards, and what rewards does it offer?

Yes. With qualifying direct deposits, members earn 5% cash back as a Chime Prime™ member or 2% cash back as a Chime Plus™ member on up to $1,500 of eligible Chime Card™ purchases in a category they choose monthly. (see disclosure 8) Chime Prime members also earn 3.75% APY (see disclosure 10) on savings, while Chime Plus members earn 2.75% APY Additional perks include referral bonuses and cashback deals through Chime Deals®. (see disclosure 11)

What is Chime InvestTM?

Chime Invest is Chime's commission-free investing feature, giving Chime PrimeTM members a way to invest alongside their everyday checking and savings accounts with no advisory fees (see disclosure 12) , no commission fees (see disclosure 3) , and no subscription fees. Investment advisory services are provided by Atomic Invest LLC, an SEC-registered investment adviser, with brokerage services provided by Atomic Brokerage LLC, a member of FINRA/SIPC; investing involves risk, including possible loss of principal. (see disclosure 4)

Does Chime help with taxes, and how can I get my tax refund faster?

Chime members can file taxes for free (see disclosure 13) through the Chime app, and a federal tax refund sent by direct deposit can arrive up to 5 days early. (see disclosure 14) Chime doesn't provide tax advice, so members should check with a tax professional for guidance specific to their situation. (see disclosure 15)