Chime Joint Tenants with Right of Survivorship Bank Deposit Account Agreement – The “Joint Deposit Account Agreement”

1. Joint Deposit Account Agreement and Disclosures

This Joint Deposit Account Agreement (“Agreement”) governs the creation and use of a Joint Deposit Account (or “Account” or “Joint Account” or “Joint Deposit Account”) offered and made available by Stride Bank, N.A. ( “Bank”), member of the Federal Deposit Insurance Corporation (“FDIC”) (the “Bank” or “Issuer”) as managed by Chime Financial, Inc., which is a Bank program partner responsible for managing the Joint Deposit Account (“Chime”). 

“we,” “our,” “us” or “Bank” refer to Stride Bank, N.A., our successors, affiliates, or assignees. 

“you,” “your,” “Chime member,” “member” “Joint Account Holder” and “Account Holder” refer to each of the owners of the Joint Deposit Account.

You desire to open and maintain a Joint Deposit Account with the Bank for the purpose of depositing, holding, and withdrawing funds and conducting related transactions under the terms of this Agreement.

You acknowledge that the Joint Deposit Account shall be established as a Joint Tenancy With The Right of Survivorship. This means that each owner of the Joint Account will have equal access to all funds in the Account. 

The Bank is willing to establish and maintain the Joint Deposit Account subject to the terms and conditions set forth herein and in any applicable Account disclosures, and terms of service.

This Agreement is effective as of the date you and all Account Holders have provided electronic consent to the Agreement.

By providing a written or electronic signature on a signature card or opening, or continuing to hold a Joint Deposit Account with us, you agree to the most recent version of this Agreement, which is available to you at chime.com, or by calling Chime customer support. 

You agree to appoint Stride Bank, N.A. as your agent to pool the funds in your Joint Deposit Account with funds from the holders of other Chime deposit accounts and to then deposit those funds in one or more FDIC insured banks, and to obtain your funds from the pooled funds account(s) in order to transfer your funds as you may direct.

NOTICE: THIS AGREEMENT REQUIRES ALL DISPUTES TO BE RESOLVED BY WAY OF BINDING ARBITRATION. THE TERMS OF THE ARBITRATION CLAUSE APPEAR AT THE END OF SECTION II OF THIS AGREEMENT.

CELLULAR PHONE CONTACT POLICY

By providing us with a telephone number for a cellular phone or other wireless device, including a number that you later connect to a cellular device, you are expressly consenting to receiving communications-including but not limited to prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system-from us, Chime, our affiliates, Chime’s affiliates, our agents, and Chime’s agents at that number. This express consent applies to each such telephone number that you provide to us now or in the future and permits such calls for non-marketing purposes. Calls and messages may incur access fees from your cellular provider.

A. Our Agreement

You may open the Joint Deposit Account at the Chime Website (the “Website”) by visiting chime.com or by using the Chime mobile banking application (the “Chime Mobile App”). The Joint Deposit Account is not designed for business use, and we reserve the right to close the Joint Deposit Account if we determine it is being used for business purposes. We reserve the right to refuse to process any transaction(s) that we believe may violate the terms of this Agreement.

Each Account Holder is responsible and jointly and severally liable for all activity you have authorized on your Joint Deposit Account unless otherwise noted below.

Business Days

Our business days are Monday through Friday, excluding federal holidays. Any references to “days” found in this Agreement are calendar days unless indicated otherwise.

B. Account Basics

1. Chime Joint Deposit Account Eligibility

   (a) You must be at least eighteen (18) years old to open and use the Joint Deposit Account and (b) You must have open and in good standing, a separate Deposit Account with Us or with Chime’s other Bank Partner Bancorp, N.A., as also managed by Chime.

   By agreeing to this Agreement, you represent and warrant to us: (i) that you are at least eighteen (18) years old; (ii) that you are a legal resident of the United States; and (iii) that your enrollment in and use of the Joint Deposit Account is in compliance with any and all applicable laws and regulations. You must agree to accept electronic, rather than paper statements. This means:

   • you must keep us informed of your current valid email address; and

   • you must agree to accept electronic delivery of all account communications (such as end-of-year tax forms and electronic statements).

   We may use information from third parties to help us determine if we should open your Joint Deposit Account.

   Each Account Holder must maintain a Chime Checking Account in good standing. If either Account Holder’s separately-owned Chime Checking Account is closed by the Bank or the Account Holder, the Joint Deposit Account will be closed; and any remaining available funds will be returned to the Primary Account Holder. 

   Primary Account Holder (other Account Holder): You are considered the “Primary Account Holder” if you are the Account Holder that is first to sign up for the Joint Deposit Account and to invite the other Account Holder to sign up.

   You acknowledge that the other Account holder has seven (7) days from your invite to sign up for the Joint Account, or the Joint Account will not be opened.

2. Opening an Account

   IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT.

   To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Joint Deposit Account. What this means for you: When you open a Joint Deposit Account, we may ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.

3. The Joint Deposit Account

   The Joint Deposit Account consists of an online transaction demand deposit account used to make payments and transfers to third parties online or through the use of a virtual Chime Visa^® Debit Card (“Card”). You will not receive a physical Card. Each Account Holder will be issued their own virtual Card. The virtual Card has more limitations than a physical Card. See Section (E) below for more information about your virtual Card. The Joint Deposit Account is a personal, checkless account. You may not issue paper checks with the Chime Joint Deposit Account unless you use Chime Checkbook. Each Account Holder may issue checks using Chime Checkbook without the consent of the other. We will not issue you a personal checkbook to write checks from your Account. The only paper checks allowed for the Joint Deposit Account are those issued through Chime Checkbook. If you attempt to obtain and use a personal checkbook, the check will be rejected. For more information about Chime Checkbook, see Section F below.

4. Ownership and Survivorship

   1. The Joint Deposit Account is owned jointly by all Account Holders as Joint Tenants with Right of Survivorship and not as tenants in common. Each Account Holder owns the sums on deposit in the Account, regardless of the amount of any individual contribution.

   2. You agree to notify us of the death of the other Account Holder.  At our option, we may require you to provide certain documents upon notification of the death of the other Account Holder.  We may rely on proof of death acceptable to it (such as a certified death certificate) to release funds to surviving Account Holder(s). The Joint Account is owned by the Account Holders as Joint Tenants with Right of Survivorship. This means that at the death of one Account Holder, ownership of the Account and all funds in the Account pass to the surviving Account Holder, subject to any outstanding obligations, including without limitation, the Bank’s right of offset. Upon the death of an Account Holder, all funds in the Joint Deposit Account become the sole property of the surviving Account Holder(s).

   3. It is the intention of the Account Holders that no deceased Account Holder’s estate or heirs shall have any claim to the Account funds once the Bank has paid the surviving Account Holder(s).

   4. We make no representations or warranties as to the appropriateness or effect of the ownership structure offered with this account, except that it determines from whom we may accept instructions and pay the account funds. Applicable state law may impose additional requirements to create a joint account with rights of survivorship, and you  agree it is solely your responsibility to consult with a legal advisor regarding any such requirements, the availability of right of survivorship in the state where you reside, whether any funds in the Account may be subject to probate, or if you are married, whether you are required to seek consent from your spouse to open the Joint Deposit Account.

5. Rights and Responsibilities of you and any Account Holder

   1. Equal Rights of Access – Each Account Holder has equal and independent rights to deposit, withdraw, transfer, and otherwise transact on the Joint Deposit Account.  Each Account Holder acts as the agent of each other and authorizes each Account Holder to conduct transactions on the Account, make inquiry as to Account information, and make decisions regarding closure of the Account or removal of the other Account Holder from the Account without the consent or approval of any other Account Holder.  We may act on the instruction of any one Account Holder without liability to any other Account Holder. We also may act on the instruction of the attorney-in-fact for any one Account Holder without prior approval from or notice to any other Account Holder.

   2. Binding Transactions – Any transaction by one Account Holder (including withdrawals, checks, electronic payments, or overdraft requests) binds all Account Holders.

   3. Obligations – Each Account Holder is jointly and severally liable for any overdrafts, fees, amounts due and owing or other obligations arising from use of the Joint Deposit Account.

   4. Setoff and Garnishment:

      1. Setoff- Our right to set off described below in Section (D)(7) “Right to Set Off”,  applies to all Account Holders for all funds held in the Joint Account, such that we may set off against the Account for amounts owed by any Account Holder that are subject to the Bank’s right of offset under applicable law or as otherwise agreed by the Bank and the Account Holder regardless of that individual Account Holder’s contributions to the Account.

      2. Garnishment - We may also pay all or any part of the funds in the Joint Account to a court or government agency if we receive a garnishment, levy, or similar legal process that identifies any of the Account Holders.  Please review Section D (8) “Legal Processes Affecting Accounts” for further information.

   5. Information Sharing – The Bank may provide statements, notices, and tax reporting to any one Account Holder, and such notice is deemed notice to all. Note: Tax reporting provided by the Bank does not determine an Account Holder’s tax responsibilities or obligations, and each Account Holder is responsible for ensuring compliance with state and federal tax filing requirements.

   6. Ownership Records – Only the persons identified in our records as an Account Holder are considered an owner of the Joint Deposit Account. You agree that our records control any dispute over the ownership rights controlling the Joint Deposit Account.

6. Death or Incompetence of You or an Account Holder

   1. If any Account Holder draws a check or otherwise authorizes withdrawals not presented for payment until after their death, we are authorized to pay such checks and deposits. If an Account Holder is indebted to us at the time of their death, including without limitation amounts owed for MyPay or SpotMe, we are authorized to exercise our right of set off against the Joint Deposit Account after such Account Holder’ s death, notwithstanding any rights that the surviving Account Holder may have to funds in the Joint Deposit Account.  The Bank may continue to honor checks or transactions for a reasonable time after death, until it has actual notice of such death and a reasonable opportunity to act.

   2. If an Account Holder is declared legally incompetent, the Bank may act upon instructions from a court-appointed guardian or agent under power of attorney. The Bank may require documentation sufficient to establish authority of such court-appointed guardian or agent as determined by the Bank in its sole discretion.

7. Disputes about a Transaction / Disputes Between Account Holders

   In the event of any dispute over the funds in the Joint Deposit Account, ownership of the Joint Deposit Account, or authorization to initiate a transaction (including, without limitation, any dispute over what persons are authorized to represent or act for the Account Holder), the Bank may, in our sole discretion, and without liability to you:

   • continue to rely on the Joint Account documents in our possession, and rely on instructions from a single Account Holder or persons we reasonably believe is authorized to represent or act for the Account Holder;

   • honor a claim of ownership to the funds in the Joint Deposit Account upon receipt of evidence we deem satisfactory to justify such claim;

   • refuse to pay out any money from the Joint Deposit Account until it has been resolved by a court or by agreement of the parties that is documented to the Bank’s satisfaction. 

   • file an action in interpleader with respect to any money where the Bank has been notified of disputed claims to that money, and we are not required to determine whether that dispute has merit in order to refuse to pay, or interplead, the funds; and/or

   • close the Joint Deposit Account. 

   • Unless prohibited by law, you agree to reimburse the Bank for any expenses, including attorneys’ fees and costs, that the Bank incurs because of, any dispute.

8. Joint Deposit Account Closure by an Account Holder or closure of any Account Holder’s individual Chime Checking Account and return of Joint Deposit Account Funds

   See Section (D)(9) for Chime and/or Bank Account closure rights. 

   Either Joint Account Holder has the right to close the Joint Deposit Account at any time and for any reason and may close the Joint Deposit Account without the consent of the other Account Holder. 

   Upon any closure of your Joint Deposit Account by You or Chime and/or Bank, Chime will return those remaining funds due to the Account Holder(s) in a check made payable to the Account Holder(s) and direct that check to the address of the Primary Account Holder or we will return the remaining funds per some other method deemed sufficient by us.  

9. Tax Reporting

   For IRS reporting purposes, the Bank will report income to the taxpayer identification number (TIN) of the Account Holder designated as the Primary Account Holder.Account Holders agree to determine and report their own share of income for tax purposes.

10. Power of Attorney

    You may appoint another individual as attorney-in-fact for your Joint Deposit Account, and, as determined in its sole discretion, the Bank may act upon instructions of your attorney-in-fact. The Account Holder and person executing the power of attorney is known as the “Principal.” The person granted the power of attorney for the Principal is known as the “Agent.” You should notify us in advance if you plan to create a power of attorney involving your Joint Deposit Account. We generally will accept a Uniform Statutory Form Power of Attorney that complies with state law. We may require the Agent to sign an affidavit stating that the power of attorney presented to us is a true copy and that, to the best of the Agent’s knowledge, the Principal continues to be alive and competent and that the relevant powers of the Agent have not been amended or terminated. The Principal is responsible to provide us with information if an affidavit presented to us is untrue or misleading or if Agent exceeds the authority granted by the Principal in the power of attorney. We may refuse to accept any forms of powers of attorney, however, with or without cause. We may act on the instructions of an attorney-in-fact whether or not the attorney-in-fact relationship is noted in the instruction (e.g., on any check signed by the attorney-in-fact). You can revoke your power of attorney by sending a written notice to us at any time. The power of attorney will continue in force until a) we receive written revocation from the Principal; b) we receive written notification of the Principal’s death; or c) we receive written notification of the death or incapacity of the Agent. We assume no duty to monitor the actions of your attorney-in-fact to ensure that he or she acts for your benefit.

11. Our Relationship With You

    This Agreement does not create a fiduciary, quasi fiduciary or other special relationship between you and us. We owe you a duty of ordinary care. There are no third-party beneficiaries to this agreement.

12. Privacy Notice
    Our privacy notice is available at chime.com/policies and is considered part of this Agreement.

C. Instant Transfers Out of the Joint Account

Chime may provide to you, at its sole discretion, the ability for you to make an instant transfer of funds from your Joint Account to a linked external debit card  (the “ITFO Service”) subject to the following terms:

1. In the Chime Mobile App, you have previously linked a United States issued debit card tied to an external bank account;

2. Each ITFO Service transaction will incur a fee of 1.75% of the total amount of funds to be transferred. You must have sufficient available funds in your Joint Account to cover the amount of the transfer and the fee;

3. The minimum ITFO Service transfer amount is $25.00 plus the 1.75% fee., and;

4. The ITFO Service will have the following frequency and funds transfer limits that apply in aggregate to the Joint Account and NOT per each Account Holder:

D. General Rules Governing Joint Accounts

You may not grant, transfer or assign the Joint Account or your obligations under this Agreement. The Bank may pool your funds, together with funds from other Bank customers and to deposit those funds at one or more FDIC insured banks and to obtain your funds from the pooled funds account(s) in order to transfer your funds as you may direct. The Bank may also transfer or assign its rights under this Agreement at any time and without providing prior notices to you of the assignment.  Use of the Joint Account is subject to all applicable laws, rules, regulations, and customs of any clearinghouse or other association involved in transactions. We do not waive our rights by delaying or failing to exercise them at any time. If any provision of this Agreement shall be determined to be invalid or unenforceable under any rule, law, or regulation of any governmental agency, local, state, or federal, the validity or enforceability of any other provision of this Agreement shall not be affected. This Agreement will be governed by the laws of the State of Oklahoma except to the extent governed by federal law; and you further understand and agree that your account was opened in Oklahoma, and the location of your Joint Account is in Oklahoma for purposes of this Agreement.

1. Deposits to the Account

   Make deposits to your Joint Account using any of these methods subject to limits below that apply in aggregate to the Joint Account and NOT per each Account Holder:

IMPORTANT: If your Joint Account number changes you must immediately notify your employer or any other payors. You must provide them with the new Joint Account number to ensure that your direct deposit activity continues uninterrupted.

The above may be unavailable or delayed from time to time due to eligibility requirements, scheduled maintenance, changes to our services, unforeseen circumstances, or outages. Chime will give you reasonable notice if your access to feature changes or is no longer available to you.

2. No Cash, Paper Checks or Foreign Currency

   We are not liable for any deposits, including cash, lost in the mail, lost in transit, or not received by us.

   • Cash — We do not accept deposits made in cash. If you mail a cash deposit, the cash will be sent back to the address we have for you on file.

   • Paper Checks - Personal checks, cashier’s checks, and money orders may not be deposited by mail. All checks and money orders sent to us for deposit will be returned unless the full amount may be applied towards a negative balance, in which case the check or money order may or may not be deposited to the Account at our discretion.

   • Foreign Currency — We do not accept deposits in foreign currency. Any deposits received in foreign currency, cash or check, will be sent back to the address we have for you on file.

3. Preauthorized Transfers & Direct Deposit

   Your Joint Account number and bank routing number can be used for preauthorized direct debits (“ACH Debits”) from various merchants and service providers and from time to time Chime (“Merchants”). These numbers may also be used for the purpose of initiating direct deposits to your Joint Account which in turn will allow you the ability to choose to allocate those direct deposits from your Joint Account to your selected deposit Accounts all in accordance with your direct deposit selections made in the Chime App. Preauthorized ACH Debit transfers will be processed under the Operating Rules of the National Automated Clearing House Association (“NACHA”) and you agree to comply with the NACHA rules. Detailed information regarding preauthorized transfers is available in Section II, labeled “ELECTRONIC FUNDS TRANSFER DISCLOSURE AND SPECIAL TERMS AND CONDITIONS.” NOTE: The recipient’s name on any direct deposit(s) we receive must match the name of the Joint Account holder. Any direct deposits received in a name other than the name registered to the Joint Account will be returned to the originator.  IMPORTANT: If your Joint Account number changes you must immediately notify the Merchants. You must provide them with the new Joint Account number to ensure that the ACH Debit activity continues uninterrupted.

4. Problems That Could Occur with Deposits

   Overpayments and Reversals. If funds are deposited or transferred into your Joint Account by mistake or otherwise, we may correct the situation by deducting the amount of the deposit from your Joint Account without prior notice to you. If there are not enough funds in your Joint Account at that time your Joint Account could become overdrawn. See “Right to Set Off” section below, for more information about what could occur if your Joint Account has a negative balance.

5. No Overdrafts

   You are not permitted to overdraw your Joint Account. If the available balance in your Joint Account is not sufficient to cover any payment or withdrawal you have authorized, we can refuse to process the payment or withdrawal. Even if we’ve paid overdraft items before, we are not required to do it in the future. It’s your responsibility to avoid overdrawing your account.

   Below we describe, generally, how we post transactions to your Joint Account. Please note that this process may change from time to time, without prior notice to you. Our order of posting depends on a number of factors, including when a transaction occurs, whether it has already been approved by us or has become final, the order in which it is presented, the amount, system availability, potential risk of loss to the Bank, and the type of transaction in question, among other variables. 

   First, we credit your Joint Account for deposits received before the cutoff time. Then, we process withdrawals / payments we have previously authorized and cannot return unpaid, such as virtual Card purchases, ATM withdrawals and Chime Checkbook transactions. If we receive more than one of these transactions for payment from your Joint Account, we will generally sort and pay them based on the date and time you conducted the transactions. For virtual Card transactions, we will use the date the transaction is received for payment from your account. For some transactions, such as Chime Checkbook transactions, the time may be assigned by our systems and may vary from the time you initiated it. Multiple transactions that have the same time will be sorted and paid from lowest to highest dollar amount. We always reserve the right to post transactions that are payable to us first, and we may post any transaction earlier or later in the process than indicated. As such, if you want to avoid an overdraft or the possibility of a rejected transaction, you should take steps to ensure that your account has sufficient funds to cover each of your transactions and any fees.

   If your Joint Account balance becomes negative for any reason, you must make a deposit immediately to cover the negative balance. We may report you to consumer reporting agencies, close your account, or both. This could affect your ability to open accounts with us or other banks in the future. If your Joint Account has a negative balance and you have another account with us, we reserve our Right to Set Off rights below. If your Joint Account has a negative balance for sixty (60) calendar days or more, it maybe closed. You agree to pay all costs and expenses we incur in collecting overdrawn funds. We may still pursue collection of the amount you owe (including suing you) after it is charged off. Chime and / or the Bank reserve the right to close your Chime Account and any other Chime-branded Account(s) you have opened if you overdraw your Joint Account in violation of these terms.

6. Right to Set Off

   If your Joint Account balance becomes and remains negative for fifteen (15) days, we can use the funds in any of your accounts to repay the amount owed on the negative balance Joint Account. This means, we have the right to set-off any liability, direct or contingent, past, present or future that you owe against any account you have with us. Further, you grant us a lien on and security interest in the funds on deposit in each of your account(s) as security for all of your liabilities and obligations to us, now or in the future. We do not have to give you any prior notice to apply the funds. You expressly agree that our rights extend to any electronically deposited federal or state benefit payments (including Social Security benefits). If you don’t want your benefits applied in this way, you may change your direct deposit instructions at any time with the person or organization paying the benefits. If any federal benefits or other payments are deposited to your account after you become ineligible to receive them, we may set off against any of your accounts to recover the payments if we’re obligated to return funds to the payor. We will notify you if we have exercised our right to set off. 

7. Legal Processes Affecting Accounts

   If legal action such as a garnishment, levy or other state of federal investigation or legal process (“Legal Process”) is brought against your Joint Account, we may refuse to permit (or may limit) withdrawals or transfers from your Joint Account until the Legal Process is satisfied or dismissed. Regardless of the terms of such garnishment, levy or other state or federal process, we have first claim to any and all funds in your Joint Account. We will not contest on your behalf any such Legal Process and may take action to comply with such Legal Process as we determine to be appropriate in the circumstances without liability to you, even if any funds we may be required to pay out leaves insufficient funds to pay a transaction that you have authorized. Payment is made after satisfying any fees, charges or other debts owed to us. You agree that we may honor legal process that is served personally, by mail, email or facsimile transmission at any of our offices (including locations other than where the funds, records or property sought is held), even if the law requires personal delivery at the office where your account or records are maintained. You agree that you are responsible for any expenses, including legal expenses and fees we incur due to any Legal Process on your Joint Account. We may charge these expenses to your Joint Account. You will indemnify us for any losses if we do this.

8. Chime and / or Bank Account Holds, Suspensions, Restrictions and Closures

   Chime and/or Bank may suspend, freeze, restrict, or close your Joint Account for any reason with or without notice. Such reasons include, but are not limited to:

   1. If we, at any time, believe a member is using the Joint Account and/or associated Chime Visa^® Debit Card for fraudulent or illegal purposes, or such member otherwise presents an undue risk to Chime and/or the Bank as determined, in our sole discretion.

   2. Your use conflicts with any federal, state or local law, rule or regulation, including federal foreign asset control and sanction rules and anti-money-laundering rules, or with our policies adopted to assure that we comply with those laws, rules or regulations.

   3. We receive a court order or other Legal Process request to suspend or close your account.

   4. Your non-fraudulent actions nonetheless violate any part of this Agreement.

   5. If Chime and/or Bank suspends, freezes, restricts or closes any of your other accounts held by Bank and/or held by another Chime partner bank.

   If our monitoring of the Joint Account detects any such activity, the Account funds will be subject to a hold pending review of the activity by the Bank and/or Chime. The Bank and/or Chime may require you and other parties to the activity to produce documents and/or other materials evidencing the validity of the activity. Funds on deposit in any Account are subject to hold at the Bank’s discretion until the source of such funds and/or the activity is properly verified. The Bank and/or Chime also may temporarily or permanently reduce your limits on deposits to, or withdrawals or transfers from, your account without prior notice to you unless prior notice is required by applicable law, rule, or regulation.

9. Amendment and Cancellation

   We may amend or change the terms and conditions of this Agreement at any time by posting the amended Agreement on chime.com, and any such amendment shall be effective upon such posting to that Website. The current Agreement is available at chime.com. You will be notified of any change in the manner provided by applicable law prior to the effective date of the change. However, if the change is made for security purposes, we can implement such change without prior notice. We may cancel or suspend your Joint Account or this Agreement at any time.

   You may cancel this Agreement by calling 1-844-244-6363 to close your Joint Account. Your termination of this Agreement will not affect any of our rights or your obligations arising under this Agreement prior to termination. If your Joint Account is cancelled, closed or terminated for any reason, you may be eligible to receive the unused balance, which will be returned to you via check sent to the mailing address we have in our records. For security purposes, you may be required to supply identification and address verification documentation prior to issuing a refund check. Allow fourteen (14) days for processing of the refund check. Your check will be mailed to you to the address on file after it is processed. In the event the program is cancelled, closed, or terminated, we will send you prior notice, in accordance with applicable law, rule, or regulation. Specific information and instructions, including how to receive any remaining Joint Account balance, will be in the notice. We reserve the right to refuse to return any unused balance amount less than $1.00 unless required by applicable law, rule, or regulation.

10. Account Dormancy and Escheatment

    A Joint account that is inactive for a period of time may be considered dormant and is subject to escheatment. We may transfer (escheat) your property to the appropriate state if no activity occurs in the account or you fail to communicate with us regarding your Joint Account within the time period specified by state law. We may consider a Joint Account dormant even if you maintain another active account with us. Each state has varying laws as to when an account is subject to escheatment and we may be required to send the balance in your Joint Account to the state of your last known address. We will make all reasonable efforts to contact you before transferring the remaining balance of your Joint Account to the applicable state. If funds are transferred to the state, you may file a claim with the state to recover the funds.

11. Statements

    Electronic statements are available to view and print at the Website and Chime Mobile App. Carefully review your statements each statement period and notify us of any errors within sixty (60) days of your statement becoming available. If you do not, you may be responsible for unauthorized transactions as described in the section “Your Liability for Unauthorized Electronic Funds Transfers” below. You will not receive paper statements.

12. Special Rules for New Accounts

    Joint Accounts open less than thirty calendar days from the date that your first deposit is credited to your Spending Account (“30 days”) are considered “New Accounts”. (“New Accounts”) will be limited in functionality. You may not be eligible to use certain features such as Chime Checkbook until the Joint Account has been open for at least 30 days. In addition, certain transfer limits may be lower during this time as indicated in Section D, “1. Deposits to the Account”, Section F, “1. Electronic Banking Services” and Section II, “ELECTRONIC FUNDS TRANSFER DISCLOSURE AND SPECIAL TERMS AND CONDITIONS”.

E. Using the virtual Chime Visa Debit Card

You will NOT receive a physical Chime Visa Debit Card with your Joint Account.

You will receive a virtual Card that is accessible in the Chime Mobile App. Use of the virtual Card signifies your acceptance of the virtual Card. If you create a PIN, it will automatically apply to your virtual Card.

Please be aware that the virtual Card cannot be used at an ATM or to withdraw cash at a POS system where the POS device requires a PIN. You can use your virtual Card and PIN for other PIN-required transactions at a POS device. If a merchant’s POS system does not require entry of a PIN number, you may be able to withdraw cash using your virtual Card, subject to the merchant’s approval. You may manage your virtual Card in the Chime Mobile App.

If you believe that anyone has gained unauthorized access to your PIN, you should advise us immediately following the procedures in the section labeled “Your Liability for Unauthorized Electronic Funds Transfers.”

1. Authorized virtual Card or Joint Account Users

   You are responsible for all authorized transactions initiated and fees incurred by use of the virtual Card or Joint Account. If you permit another person to have access to your virtual Card, virtual Card number(s), Joint Account number(s) or PIN, we will treat this as if you have authorized such use and you will be liable for all transactions and fees incurred by those persons. You are wholly responsible for the use of your Joint Account according to the terms and conditions of this Agreement.

2. Secondary Cardholder

   You may not request an additional virtual Card for another person.

3. Your Representations and Warranties with regard to use of the virtual Card

   By retaining, using, or authorizing the use of the virtual Card provided with the Joint Account, you represent and warrant to us that:

   1. you are at least 18 years of age (or older if you reside in a state where the majority age is older);

   2. you are a U.S. citizen or legal alien residing in the fifty (50) states of the United States (“U.S.”) or the District of Columbia

   3. you have provided us with a verifiable U.S. Street address (not a P.O. Box)

   4. the personal information that you provide to us in connection with the Joint Account is true, correct and complete;

   5. you received a copy of this Agreement and agree to be bound by and to comply with its terms; and

   6. you accept the Card.

4. Cash Access and Transaction Limitations

   If a merchant’s POS System does not require your PIN, you may use your virtual Card to obtain cash from your Joint Account, as permissible by a merchant, that bears the Visa^®, Interlink^®, or Plus^® acceptance marks.

   OTC cash withdrawals, cash withdrawal fees, funds withdrawn at a POS, third-party fees, and purchases each count toward the $2,500.00 maximum transaction amount that can be spent on the virtual Card per day.

   Below are the itemized cash access and spending limits for your Joint Account at the time of account opening that apply in aggregate to the Joint Account and NOT per each Account Holder:

   Certain members may later be eligible for higher transaction limits at our discretion, based on Joint Account history. We may change these limits with notice to you. To determine the current limits that apply to you, you can access them under the settings section of the Chime Mobile App, contact Member Services by calling 844-244- 6363, or ask the Chime Chatbot within the Chime Mobile App.

* Daily limits reset based on an on-going 24-hour timeframe that begins at midnight Mountain Standard Time (MST). Fees imposed by POS device owner-operators, merchants, participating banks as well as cash withdrawal fees (see below) count toward your daily limit.

You may use the virtual Card to purchase or lease goods or services everywhere Visa debit, Interlink or Maestro^® Cards are accepted as long as you do not exceed the available balance of your Joint Account and in the instance of a virtual Card, the merchant accepts virtual cards. Some merchants do not allow customers to conduct split transactions where the virtual Card is used as partial payment for goods and services and the remainder of the balance is paid with another form of legal tender. If you wish to conduct a split transaction and it is permitted by the merchant, you must tell the merchant to charge only the exact amount of funds available in the Joint Account to the virtual Card. You must then arrange to pay the difference using another payment method. Some merchants may require payment for the remaining balance in cash. If you fail to inform the merchant that you would like to complete a split transaction prior to utilizing the virtual Card, the virtual Card is likely to be declined.
If you use the virtual Card at an automated fuel dispenser (“pay at the pump”), the transaction may be preauthorized for an amount up to $75.00 or more. If the Card is declined, even though you have sufficient funds available, you should pay for your purchase inside with the cashier. If you use the virtual Card at a restaurant, a hotel, for a car rental purchase, or for similar purchases, the transaction may be preauthorized for the purchase amount plus up to 20% or more to ensure there are sufficient funds available to cover tips or incidental expenses incurred. A preauthorization will place a “hold” on those available funds until the merchant sends us the final payment amount of your purchase. Once the final payment amount is received, the preauthorized amount on hold will be removed. It may take up to seven (7) days for the hold to be removed. During the hold period, you will not have access to the preauthorized amount.
All transactions relating to car rentals may result in a hold for that amount of funds for up to thirty (30) days.

The virtual Card cannot be redeemed for cash. You may not use the virtual Card for any illegal online gambling or any other illegal transaction.

Each time you use the virtual Card, you authorize us to reduce the value available in the Joint Account by the amount of the transaction and any applicable fees. Nevertheless, if a transaction exceeds the balance of the funds available in the Joint Account, you shall remain fully liable to us for the amount of the transaction and any applicable fees. See these provisions in Section D for additional details if your Joint Account balance becomes negative: “5. No Overdrafts and “6. Right to Set Off.”

You do not have the right to stop payment on any purchase or payment transaction originated by use of the virtual Card. If you authorize a transaction and then fail to make a purchase of that item as planned, the approval may result in a hold for that amount of funds for up to sixty (60) days.

5. Non-Visa Debit Transactions

   Merchants are responsible for and must provide you with a clear way of choosing how to make a Visa debit transaction if they support the option. In the past, transactions have been processed as Visa debit transactions unless you entered a PIN. Now, if you do not enter a PIN, transactions may be processed as either a Visa debit, Interlink or as a Maestro transaction. Please be advised that should you choose to use the Interlink or Maestro network when making a transaction without a PIN, different terms may apply. Certain protections and rights applicable only to Visa debit transactions as described in this Agreement will not apply to transactions processed on the Interlink or Maestro network. Please refer to the section labeled “Your Liability for Unauthorized Electronic Funds Transfers” for a description of these rights and protections applicable to Visa debit and non-Visa debit transactions.To initiate a Visa debit transaction at a point-of-sale, use the virtual Card at the POS terminal, sign the receipt, or provide your 16-digit Card number for a mail order, telephone, or Internet purchase.

6. Transactions Made in Foreign Currencies

   If you obtain funds or make a purchase in a currency other than the currency in which the virtual Card was issued, the amount deducted from the available balance of your Joint Account will be converted by Visa into an amount in the currency of the virtual Card. The exchange rate between the transaction currency and the billing currency used for processing international transactions is a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which may vary from the rate Visa itself receives, or the government-mandated rate in effect for the applicable central processing date. The conversion rate may be different from the rate in effect on the date of your transaction and the date it is posted to your account.We will not impose a fee for each transaction (U.S. or foreign currency) that you conduct at merchants (including foreign websites) outside the United States or in a foreign currency, however, there may be third-party fees.

7. Receipts

   You should get a receipt at the time you make a transaction using the virtual Card. You agree to retain, verify, and reconcile your transactions and receipts.

8. virtual Card Expiration and Replacement

   The virtual Card will expire on the date printed on the front of it. An updated virtual Card will be added to your Mobile App to replace the expired virtual Card.
   If you need to replace the virtual Card for any reason except at virtual Card expiration, you can do so by calling 844-244-6363 or through the Chime Mobile App. You will be required to provide personal information which may include your Joint Account number, 16-digit virtual Card number, full name, transaction history, copies of acceptable documentation, etc.

9. virtual Card Expiration

   If you need a virtual Card replacement for any reason other than the virtual Card’s expiration, you may request one at any time by following the procedures in the section labeled “Card Replacement.”

F. Electronic Banking Services

The following feature is available with your Joint Account after it has been open for 30 days or more, and your virtual Card has been activated.*

1. Chime Checkbook

With your Joint Account, you will have access to the Chime Checkbook feature (the “Checkbook”) through the Chime Mobile App or Website. The Chime Checkbook does not include a checkbook that enables you to write personal checks from your account, rather, it is a feature which allows you to authorize us to make payments to individuals or companies by check on your behalf. You will not have access to the Checkbook until your Joint Account has been open for a minimum thirty (30)-day period that begins on the calendar day that your first successful deposit is made to your Joint Account and, as applicable, you have activated your virtual Card.

To initiate a payment using the Checkbook, you must provide the name and mailing address of each individual or company you wish to pay. Once a payment is authorized, the payment amount will be immediately deducted from your Joint Account balance.

You are responsible for verifying the completeness and accuracy of all information you give us for the Checkbook payments. We are not liable for losses resulting from incorrectly entered information on the Checkbook payments.

Payments made using the Checkbook take the form of a paper check sent to the payee on your behalf using standard U.S. Postal Service mail. Please allow three to nine (3-9) business days for delivery of the check. Payments can only be sent to addresses located within the fifty (50) states of the U.S. Checkbook payments are processed daily by 8 AM MST. Checkbook payments initiated after this time will be processed by 8 AM MST the next business day. Chime reserves the right to refuse to process payments to any individual or company. If the decision is made to refuse a payment, Chime will notify you on or before the next business day.

These are the limits when using Chime Checkbook that apply in aggregate to the Joint Account and NOT per each Account Holder:

We may change these limits with notice to you. To determine the current limits that apply to you, you can access them under the settings section of the Chime Mobile App, contact Member Services by calling 844-244-6363, or ask the Chime Chatbot within the Chime Mobile App.

Checkbook payments may be refused or returned by the individual or company to whom the payment was issued. The determination to accept this method of payment is at the discretion of the recipient. The U.S. Postal Service may also return payments in cases of expired or invalid addresses. If the Checkbook payment is returned for any reason, the payment will be voided, and the full amount credited to your Joint Account the next business day. If your Joint Account is closed when the Checkbook payment is returned to us, we will issue you a check and mail it to the address we have on file for you.

Uncashed Checkbook Payments: Uncashed Checkbook payments are voided after 180 days. Funds from voided checks will be credited to your Joint Account by 8 AM MST on the next available business day.

There is no fee to use the Checkbook.

CANCELLING A CHECKBOOK PAYMENT: You may cancel a single Checkbook payment as long as it has not been presented for payment by calling 1-844-244-6363, or by contacting us through the Chime Mobile App. Funds from any cancelled check will be credited to your Joint Account within 1-3 business days.

LIABILITY FOR FAILURE TO STOP PAYMENT OF A CHECKBOOK PAYMENT: If you request cancellation of a Checkbook payment within three (3) three business days or more before it is scheduled to be made, and Chime does not cancel it in time, Chime will be liable for your losses or damages. We assume no liability for any interest or losses that result if your cancellation instructions are not received by us online or through our Chime Mobile App with a reasonable time to act before the check is presented to us.

2. Electronic Funds Transfer Disclosure And Special Terms And Conditions

A. Your Joint Account number and bank routing number can be used for  the following:

1. preauthorized direct debits (“ACH Debit(s)”) from Merchants (as defined in I D 4 above).

2. for the purpose of initiating ACH transactions to or from your Joint Account (including Recurring Transfers and direct deposits).

Note: The recipient’s name on any direct deposits or ACH credits we receive must match the name on the Joint Account. Any direct deposits received in a name other than the name registered to the Joint Account will be returned to the originator.

Limits on ACH Debit Transactions

These limits apply in aggregate to the Joint Account and NOT per each Account Holder.

Cut-off Time — The cut-off time for scheduling ACH transfers is 12 pm Pacific Standard Time on a business day. Any transfer scheduled after the cut-off time will be treated as if it were scheduled on the next business day.

ACH Debit Limits — The limitations to the amount of funds that can be transferred from your Joint Account per day are as follows:

Electronic Funds Transfer Services

The following terms are used to describe Electronic Funds Transfer (“EFT”) services. “Automated credits” or “direct deposits” are deposits made to your Joint Account by electronic means. “Automated debits” and “automated payments” indicate payments authorized by you to be made from your Joint Account by electronic means. “Online Transfers” are the movement of funds between your Joint Account and optional Chime Savings Account by use of the Chime Mobile App or the Website. Online Transfers are described in detail in the agreement governing the Chime Savings Account.

When you accept direct deposits or authorize automatic payments/debits or transfers to or from your Joint Account, you agree to these terms and conditions.
Other relevant terms and conditions described elsewhere in the Agreement also apply as long as they are consistent with Regulation E or this Section II.

1. Types of Electronic Funds Transfers Available

   1. You may arrange with another party to electronically deposit funds on a one-time or recurring basis directly to your Joint Account.

   2. You may authorize another party, such as a Merchant, to make a one-time or recurring payment(s) using the Joint Account and bank routing numbers, directly from your Joint Account subject to the established limitations on withdrawals and transfers.

   3. You may use the virtual Card to make purchases at merchants that accept the virtual Card via use of Apple or Google Wallets.

   4. You may use the virtual Card to make purchases at merchants that accept the virtual Card via use of Apple or Google Wallets.

   5. You may initiate ACH transactions to or from your Joint Account.

2. Limitations on Transfers, Amounts and Frequency of Transactions

   1. You may make cash withdrawals and POS purchases, not to exceed the established limits for your Joint Account. See the section labeled “Cash Access and Transaction Limitations” for details about the limits.

   2. If your Joint Account is closed, blocked or suspended for any reason, you will not be able to transact using your virtual Card.

   3. See Section I (C) for any information on amounts and frequencies for Instant Transfers.

3. Right to Receive Documentation of Electronic Funds Transfers

   1. Statements. Each month, you will have access to an electronic monthly statement that can be viewed on the Website and Chime Mobile App. You will also have access to transaction authorizations and settlements within the transaction section on the Chime Mobile App and by logging on to your account at chime.com. You should carefully review your statements each statement period and let us know as soon as possible if there are any errors. If you do not, you may be responsible for unauthorized transactions as described in Section 7 “Your Liability for Unauthorized Electronic Funds Transfers” below. We do not mail monthly paper statements.

   2. Direct Deposits or Automated Credits.

   3. If you have arranged to have direct deposits or automated credits made to your Joint Account at least once every sixty (60) days from the same person or company, check your transaction history through the Chime Mobile App to find out if the deposit has been made.

4. Right to Stop Payment of Preauthorized Transfers and Procedures for Doing So

   If you scheduled a one-time ACH transfer over the phone or recurring ACH transfers using a written authorization form, you can stop any of these payments. Here’s how: To stop a recurring ACH transfer to a Merchant you preauthorized to debit your Joint Account, please contact the Merchant to request cancellation of the recurring payment. If the Merchant with whom you arranged recurring ACH transfers from your Joint Account is unable or unwilling to stop the transfer. If you call, we may require you to put your request in writing and to provide us with a copy of your notice to the payee, revoking the payee’s authority to originate debits to your account, within 14 days after you call. If we do not receive the written confirmation within 14 days, we may honor subsequent debits to your account. Your request to stop payment must be received at least three (3) business days before the payment is scheduled to be made. If you fail to give us your request at least three business days prior to a transfer, we may attempt, at our sole discretion, to stop the payment. We assume no responsibility for our failure or refusal to do so, however, even if we accept the request for processing. Such a stop payment request will cancel a single, i.e. one (1) recurring payment. If you want to permanently stop all recurring payments to a specific Merchant you will be required to put your request in writing within fourteen (14) days after your notification to stop such payments. You will need to tell us; the name of the payee, the dollar amount of the payment and the date of the payment. If written stop payment notification is not received within fourteen (14) days, the payment in question will be honored as originally authorized and future payments will not be permanently stopped. If you order us to stop one of these payments at least three business days before the transfer is scheduled and we do not do so, we will be liable for your losses or damages.

5. Notice of Varying Amounts

   If the recurring ACH transfers you make might vary in amount, the person you are going to pay will tell you the transfer date and the amount of the transfer ten (10) days before each payment is scheduled to take place. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits you set).

6. Liability for Failure to Stop Payment of Preauthorized Transfer

   If you order us to stop a preauthorized payment three (3) business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages subject to any limits of liability.

7. Your Liability for Unauthorized Electronic Funds Transfers

   Tell us at once if you believe your virtual Card, PIN or Joint Account number has been lost or stolen. Reaching out to us immediately by phone is the best way to minimize your losses. Call 1-844-244-6363 if your virtual Card, PIN or Joint Account number has been lost or stolen, or if someone has transferred or may transfer money from your Joint Account without your permission. You could lose all the money in your account. If you tell us within two business days after you learn of the loss or theft of your virtual Card, PIN, or Joint Account, you can lose no more than $50 if someone used your virtual Card, PIN or Joint Account number without your permission. Under Visa U.S.A. Inc. Operating Regulations, your liability for unauthorized Visa debit transactions on your Joint Account is $0.00 unless we determine that you were grossly negligent or fraudulent in the handling of your virtual Card. This reduced liability does not apply to certain commercial card transactions, transactions not processed by Visa or to ATM transactions outside the U.S. In the event that the Visa Zero Liability Rules do not apply, if you do not notify us within two (2) business days after you learn of the loss or theft of your virtual Card, PIN, or Joint Account number and we can prove that we could have stopped someone from using your Joint Account without your permission if you had promptly notified us, you may be liable for as much as $500.00.

   Also, if your statement shows transactions that you did not make, including those made by virtual Card, PIN, or other means, notify us at once following the procedures stated in the section labeled “In Case of Errors or Questions About Your Electronic Transfers” below. If you do not notify us within sixty (60) days after you become aware of the transaction(s) and/or the statement was made available to you, you may not get back any of the value you lost after the sixty (60) days, if we can prove that we could have stopped someone from taking value if you had notified us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods. If your virtual Card, PIN or Joint Account number has been lost or stolen, we will close your virtual Card and/or Chime Account to keep losses down and provide to you a replacement virtual Card and/or Joint Account number.

   If your Joint Account number changes you must immediately notify your employer or any other payors or merchants. You must provide them with your new Chime Account number to ensure that your direct deposit and/or ACH Debit activity continues uninterrupted.

8. Our Liability for Failure to Complete Transactions

   If we do not complete a transaction from your Joint Account or virtual Card on time or in the correct amount according to our Agreement with you; we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance, if:

   1. Through no fault of ours, you do not have enough available funds in your Joint Account to complete the transaction;

   2. A Merchant refuses to accept your virtual Card or Joint Account number;

   3. The information supplied by you or a third party is incorrect, incomplete, ambiguous or untimely;

   4. An electronic terminal (Point of Sale) where you are making a transaction does not operate properly, and you knew about the problem when you initiated the transaction;

   5. Access to your virtual Card or Joint Account has been blocked after you reported your virtual Card or Joint Account number lost or stolen;

   6. There is a hold or your funds are subject to legal or administrative process or other encumbrance restricting their use;

   7. We have reason to believe the requested transaction is unauthorized;

   8. Circumstances beyond our control (such as fire, flood, power failure, strike, labor dispute, critical service provider failure, computer breakdown, telephone line disruption, government or regulatory action, or a natural disaster) prevent or delay the completion of the transaction, despite reasonable precautions that we have taken; or

   9. Any other exception stated in our Agreement with you.

9. Confidentiality

   We may disclose information to third parties about your Joint Account, virtual Card or the transactions you make:

   1. Where it is necessary or helpful for completing transactions;

   2. In order to verify the existence and condition of your Joint Account or Card for a third party, such as a merchant;

   3. In order to comply with government agency, court order, or other legal or administrative reporting requirements;

   4. If you give us your consent;

   5. To our employees, auditors, affiliates, service providers, or attorneys as needed;

   6. In order to identify, prevent, investigate or report possible suspicious or illegal activity;

   7. To disclose the existence, history, and condition of your account to consumer reporting agencies;

   8. As noted in the Chime Privacy Policy and Bank Consumer Privacy Notice(s); or

   9. Otherwise as permitted by law or necessary to fulfill our obligations under this agreement.

   Please see our Privacy Policy for further details.

10. In Case of Errors or Questions About Your Electronic Transfers

    In case of errors or questions about your electronic transactions, call 1-844-244-6363, contact us through the Chime Mobile App, or write to Chime Member Services, P.O. Box 417, San Francisco, CA 94104-0417 as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60) days after the date we sent the FIRST statement on which the error appeared. You may request a written history of your transactions at any time by calling 1-844-244-6363, or contacting us through the Chime Mobile App. You will need to tell us:

    • Your name, Joint Account number and/or 16-digit virtual Card number

    • Why you believe there is an error, and the dollar amount involved

    • Approximately when the error took place

    In addition, you may provide us with any supporting documentation related to the error.
    If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days.
    We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will credit your Joint Account within ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete the investigation. If we ask you to put your complaint or question in writing and you do not provide it within ten (10) business days, we may not credit your Joint Account.
    For errors involving new Joint Accounts; transactions with a Merchant’s POS terminal, whether in-person, online, by telephone, mail, or otherwise; or foreign-initiated transactions, we may take up to ninety (90) days to investigate your complaint or question. For new Joint Accounts, we may take up to twenty (20) business days to credit your Joint Account for the amount you think is in error. For errors involving unauthorized preauthorized debits (“ACH”), we will ask you to complete and sign an “Affidavit of Unauthorized ACH” and return it to us to assist in our investigation.
    We will tell you the results within three (3) business days after completing the investigation. If we decide that there was no error, we will send you a written explanation. Copies of the documentation used in the investigation may be obtained by contacting us at the phone number or address shown at the beginning of this section. If you need more information about our error-resolution procedures, call 1-844-244-6363 or visit chime.com.

11. English Language Controls

    Any translation of this Agreement is provided for your convenience. The meaning of the terms, conditions and representations herein are subject to definitions and interpretations in the English language. Any translation provided may not accurately represent the information in the original English.

12. Member Services

    For member service assistance or additional information regarding your Joint Account, please contact: Chime

    P.O. Box 417
    San Francisco, CA 94104-0417
    844-244-6363

    Member Service Specialist are available to answer your calls: Monday through Sunday, 24 hours a day.

13. Telephone Monitoring/Recording

    From time to time we may monitor and/or record telephone calls between you and us to assure the quality of our member service team or as required by applicable law.

14. No Warranty Regarding Goods or Services as Applicable

    We are not responsible for the quality, safety, legality, or any other aspect of any goods or services you purchase using your Joint Account.

15. Arbitration

    ARBITRATION NOTICE: THIS AGREEMENT CONTAINS AN ARBITRATION CLAUSE. PLEASE READ THIS PROVISION CAREFULLY, AS IT AFFECTS YOUR LEGAL RIGHTS.

    ALL CLAIMS ARISING OUT OF THIS AGREEMENT ARE SUBJECT TO MANDATORY AND BINDING ARBITRATION. YOU HEREBY KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO LITIGATE ANY CLAIM THROUGH A COURT. IN ARBITRATION, NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL OR TO ENGAGE IN DISCOVERY, EXCEPT AS PROVIDED FOR IN THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) CODE OF PROCEDURE. YOU FURTHER ACKNOWLEDGE THAT YOU HAVE READ THIS ARBITRATION PROVISION CAREFULLY, AGREE TO ITS TERMS, AND ARE ENTERING INTO THIS AGREEMENT VOLUNTARILY AND NOT IN RELIANCE ON ANY PROMISES OR REPRESENTATIONS WHATSOEVER EXCEPT THOSE CONTAINED IN THIS AGREEMENT.

    Except as expressly provided herein, any claim, dispute or controversy (whether based upon contract; tort, intentional or otherwise; constitution; statute; common law; or equity and whether pre-existing, present or future), including initial claims, counter-claims, cross-claims and third- party claims, arising from or relating to: i) this Agreement; ii) the Joint Account; iii) your acquisition of the Joint Account; iv) your use of the Joint Account; v) the amount of available funds in the Joint Account; vi) advertisements, promotions or oral or written statements related to the Joint Account, as well as goods or services purchased with the Joint Account; vii) the benefits and services related to the Joint Account; or viii) transactions made using the Joint Account, no matter how described, pleaded or styled (“Claim”), shall be FINALLY and EXCLUSIVELY resolved, upon the election of you or us (our agents, employees, successors, representatives, affiliated companies, or assigns), by binding arbitration conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. This arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act (9 U.S.C. 1-16) (the “FAA”).
    You may obtain copies of the current rules, forms, and instructions for initiating an arbitration with the AAA by contacting the AAA as follows: on the web at www.adr.org or by writing to AAA at 1633 Broadway, 10th Floor, New York, NY 10019.

    Other Claims Subject to Arbitration. In addition to Claims brought by either you or us, Claims made by or against us or by or against anyone connected with you or us or claiming through you or us (including a second cardholder, employee, agent, representative, affiliated company, predecessor or successor, heir, assignee, or trustee in bankruptcy) shall be subject to arbitration as described herein.

    Arbitration Fees. If you initiate arbitration, we will advance any arbitration fees, including any required deposit. If we initiate or elect arbitration, we will pay the entire amount of the arbitration fees, including any required deposit. We will also be responsible for payment and/or reimbursement of any arbitration fees to the extent that such fees exceed the amount of the filing fees you would have incurred if your Claim had been brought in the state or federal court nearest your residence with jurisdiction over the Claims.

    Other Claims Subject to Arbitration. In addition to Claims brought by either you or us, Claims made by or against us or by or against anyone connected with you or us or claiming through you or us (including a second cardholder, employee, agent, representative, affiliated company, predecessor or successor, heir, assignee, or trustee in bankruptcy) shall be subject to arbitration as described herein.

    Procedure. A single arbitrator will resolve the Claims. The arbitrator will be a lawyer with at least ten years’ experience or who is a former or retired judge. The arbitration shall follow the rules and procedures of the arbitration administrator in effect on the date the arbitration is filed, except when there is a conflict or inconsistency between the rules and procedures of the arbitration administrator and this arbitration provision, in which case this arbitration provision shall govern. Any in-person arbitration hearing for a Claim shall take place within the federal judicial district in which you live or at such other reasonably convenient location as agreed by the parties. The arbitrator shall apply applicable substantive law consistent with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”) and shall honor all claims of privilege and confidentiality recognized at law. The arbitrator shall apply applicable substantive law consistent with, 9 U.S.C. § 1 et seq. and shall honor all claims of privilege and confidentiality recognized at law. All statutes of limitations that would otherwise be applicable shall apply to any arbitration proceeding. The arbitrator shall be empowered to grant whatever relief would be available in court under law or in equity. Any appropriate court may enter judgment upon the arbitrator’s award.

    All determinations as to the scope, interpretation, enforceability and validity of this Agreement shall be made final exclusively by the arbitrator, which award shall be binding and final. Judgment on the arbitration award may be entered in any court having jurisdiction.

    NO CLASS ACTION, OR OTHER REPRESENTATIVE ACTION OR PRIVATE ATTORNEY GENERAL ACTION OR JOINDER OR CONSOLIDATION OF ANY CLAIM WITH A CLAIM OF ANOTHER PERSON OR CLASS OF CLAIMANTS SHALL BE ALLOWABLE.

    IF YOU DO NOT AGREE TO THE TERMS OF THIS ARBITRATION AGREEMENT, DO NOT ACTIVATE OR USE THE CARD OR CHECKING ACCOUNT. CALL 1-844-244-6363 TO CLOSE THE CHECKING ACCOUNT AND REQUEST A REFUND, IF APPLICABLE.

    Survival. This arbitration provision shall survive: i) the termination of the Agreement; ii) the bankruptcy of any party; iii) any transfer, sale or assignment of your Joint Account, or any amounts owed on your Joint Account, to any other person or entity; or iv) closing of the Joint Account. If any portion of this arbitration provision is deemed invalid or unenforceable, the remaining portions shall remain in force.

3. Truth in Savings Disclosures

The Joint Account is not an interest-bearing account. No interest will be paid.

• Minimum Balance Requirements: There is no initial deposit required to open a Joint Account. You may deposit any amount you wish when opening the Joint Account, however, the Joint Account will remain in a new account status until thirty (30) days after the Joint Account has received a posted deposit.

• Transaction Limitations: Minimum and maximum withdrawal limitations apply. See the section labeled “Cash Access and Transaction Limitations” for full information regarding these limits.

4. Fee Schedule

All fee amounts will be withdrawn from your Joint Account and will be assessed as long as there is a remaining balance in your Joint Account (except where prohibited by law. Any time your remaining balance  is less than the fee amount being assessed, the balance of your Joint Account will be applied to the fee amount resulting in a zero balance on your Joint Account).

*Represents a Cash Advance obtained through an interaction with a customer service representative of a bank or other establishment honoring the Card.

5. General Funds Availability

Information contained in this section is provided to assist you in understanding our Funds Availability Policy. All deposits into accounts opened through the Bank are processed at a Bank processing facility. 

We make funds available according to the type of deposit and when the funds are applied or credited to your Joint Account. Some types of deposits may not be available for immediate use. When we delay the availability of funds or place a hold on a deposit made to your Joint Account, you may not withdraw those funds, and we will not use them to pay any debits, such as ACH transfers or payments, Checkbook transactions or transactions using your Card during the hold period. We have the right to refuse any deposit.

If final payment is not received on any item you have deposited into your Joint Account, or if any direct deposit or ACH transfer credit is returned to us for any reason, you agree to pay us the amount of the returned item.

• Availability

The length of the delay in the availability of funds varies depending on the type of deposit.

• Business Days

The length of the delay in the availability of funds is counted in business days from the day your deposit is applied to your Joint Account. For purposes of these disclosures, our business days are Monday through Friday. Federal holidays are not included. Deposits received by midnight Mountain Time will be considered current-day deposits. Any deposits received after that time will be processed the following business day.

• Same Day Availability

Funds received from preauthorized electronic payments will be available on the same business day the deposit is applied to your Joint Account.  ACH Credits received from an external bank account will be applied to the Joint Account when we have verified the external account and received payment on collected funds. Once the funds are applied to the Joint Account, if received on a business day, they will have same day availability.

• Longer Availability

Electronic transfers depositing into the Joint Account initiated through the Chime Mobile App or Website may take up to five (5) business days from the date of the initial request but will post on the payment date of the deposit once the money has reached the Bank and/or Chime.

6. Use Of Mobile Services Terms

LAST UPDATED: December 2022

Chime Mobile Application Terms & Conditions

Please read the following terms and conditions very carefully. If you do not agree with the following terms and conditions, do not download or install this software. By downloading, installing or using this software or any portion thereof, you agree to the following terms and conditions.

1. Use of the Chime Mobile Application

   This agreement (“Terms”) is entered into between you and 1debit, Inc. dba Chime (“Chime”), the program partner responsible for managing the Chime Joint Account (“Chime”). Subject to the provisions of these Terms, you are hereby granted the non-transferable right to use this software (“Chime Mobile App”) solely for personal, non-commercial purposes. You may not use the Chime Mobile App in any manner that may impair, overburden, damage, disable or otherwise compromise (i) Chime’s services; (ii) any other party’s use and enjoyment of Chime’s services; or (iii) the services and products of any third parties including, without limitation, any device through which you access the Chime Mobile App (the “Authorized Device”). You agree to comply with all local laws and regulations governing the downloading, installation and/or use of the Chime Mobile App, including, without limitation, any usage rules set forth in the online application store terms of service. From time to time, Chime may automatically check the version of Chime Mobile App installed on the Authorized Device and, if applicable, provide updates for the Chime Mobile App (“Updates”). Updates may contain, without limitation, bug fixes, patches, enhanced functionality, plug-ins and new versions of the Chime Mobile App. By installing the Chime Mobile App, you authorize the automatic download and installation of Updates and agree to download and install Updates manually if necessary. Your use of the Chime Mobile App and Updates will be governed by these Terms (as amended by any terms and conditions that may be provided with Updates). Chime reserves the right to temporarily disable or permanently discontinue any and all functionality of the Chime Mobile App at any time without notice and with no liability to you. For the avoidance of doubt, agreement to these Terms is solely between Chime and you. If you need to contact Chime about the Chime Mobile App, you may do so by calling (844) 244-6363.

2. Privacy Policy

   As a condition of using the Chime Mobile App, you acknowledge that additional agreements may be in place that govern your relationship with Chime, including but not limited to the Chime Deposit Account Agreement, Chime Privacy Policy, the Chime User Agreement, the Stride and/or Bancorp Consumer Privacy Notice(s), and the Electronic Communication Agreement, each of which is hereby incorporated by reference (collectively referred to as “Chime Agreements”). You acknowledge and agree that Chime Agreements may be updated from time to time, without prior notice. Any such change(s) will be effective as soon as Chime posts a revised version of that Chime Agreement. In the event of an otherwise irreconcilable conflict between these Terms and Chime Agreements, these Terms will govern, solely with regard to the conflicting provisions and solely to the extent of such conflict. Chime may track and archive certain information regarding your use of the Chime Mobile App (“Use Information”). Use Information may be stored and processed in the United States or any other country in which Chime or its agents maintain facilities. By using the Chime Mobile App, you consent to the collection of your Use Information and to any transfer of your Use Information outside of your country.

3. Proprietary Rights

   You hereby acknowledge that Chime owns all rights, titles, and interest in and to the Chime Mobile App and to any and all proprietary and confidential information contained therein (“Chime Information”). The Chime Mobile App and Chime Information are protected by applicable intellectual property and other laws, including patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. You agree that you will not (and will not allow any third party to) (i) modify, adapt, translate, prepare derivative works from, decompile, reverse engineer or disassemble the Chime Mobile App or otherwise attempt to derive source code from the Chime Mobile App; (ii) copy, distribute, transfer, sell or license the Chime Mobile App; (iii) transfer the Chime Mobile App to, or use the Chime Mobile App on, a device other than the Authorized Device; (iv) take any action to circumvent, compromise or defeat any security measures implemented in the Chime Mobile App; (v) use the Chime Mobile App to access, copy, transfer, retransmit or transcode Content (as defined below) or any other content in violation of any law or third party rights; (vi) remove, obscure, or alter Chime’s (or any third party’s) copyright notices, trademarks, or other proprietary rights notices affixed to or contained within or accessed through the Chime Mobile App.

   Content made available through the Chime Mobile App (“Content”) is protected by applicable intellectual property rights and is the property of Chime, its third-party licensors and partners (as applicable), and other entities that provide such content to Chime. You may not (or enable others to) copy, distribute, display, modify, or otherwise use the Content except as it is provided to you through the Chime Mobile App hereunder. Chime and its licensors make no representations or warranties regarding the accuracy or completeness of the Content.

4. Export Restrictions

   Chime does not represent that the Chime Mobile App is appropriate or available for use in any geographical location. Any entity choosing to use the Chime Mobile App is solely responsible for compliance with all applicable laws. The Chime Mobile App is subject to U.S. export controls and may not be downloaded, exported or re-exported: (i) into any country with respect to which the United States maintains trade sanctions prohibiting the shipment of goods; or (ii) to anyone on or acting on behalf of an entity on the U.S. Treasury Department’s list of Specially Designated Nationals and Blocked Persons or the U.S. Commerce Department’s Denied Persons List or Entities List or included in General Order 3 (15 C.F.R. Part 736, Supplement 1), which prohibits exports to Mayrow General Trading, affiliated entities and persons, and specified persons involved in the manufacture or sale of Improvised Explosive Devices (together referred to as “U.S. Prohibited Party Lists”). By downloading and/or using the Chime Mobile App, you represent and warrant that you are not (a) located in or a national or resident of any country noted above or any country that is subject to U.S. trade sanctions, or (b) on any U.S. Prohibited Party List or acting on behalf of any person or entity on any such list.

5. Termination

   You may terminate acceptance of these Terms at any time by permanently deleting the Chime Mobile App in its entirety from the Authorized Device, whereupon (and without notice from Chime) any rights granted to you herein will automatically terminate. If you fail to comply with any provision of these Terms, any rights granted to you herein will automatically terminate. In the event of such termination, you must immediately delete the Chime Mobile App from the Authorized Device.

6. Indemnity

   You agree to indemnify and hold harmless Chime and its subsidiaries, affiliates, officers, agents, and employees (and their subsidiaries, affiliates, officers, agents, and employees) against any and all claims, suits or actions arising from or in any way related to your use of the Chime Mobile App or these Terms, including any liability or expense arising from all claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees, of every kind and nature. In such a case, Chime will provide you with written notice of such claim, suit or action.

7. Entire Agreement; Revisions to Terms

   Chime may, from time to time, modify these Terms. Such modifications shall be effective as soon as the modified version of the “Chime Mobile Terms of Use” is posted in the online application store or any other authorized Chime Mobile App distribution location. You can determine when these Terms were last revised by referring to the “LAST UPDATED” legend at the top of then-current version of the “Chime Mobile Terms of Use” in the online application store or any other authorized Chime Mobile App distribution location. Your use of the Chime Mobile App following such changes constitutes your acceptance of the revised version of the “Chime Mobile Terms of Use” in the online application store or any other authorized Chime Mobile App distribution location.