Chime Applicant Privacy Notice
Last Updated: July 2024
This Chime Applicant Privacy Notice applies to Chime Financial, Inc. and its affiliates and subsidiaries (collectively, “Chime” “we” or “us”). Chime understands applicants may have questions about privacy. This Chime Applicant Privacy Notice (“Notice”) describes the types of personal information we collect, how we use it, who we may disclose it to, and your choices in the context of your application with Chime. This Notice does not apply to the practices of third-party websites, services, or applications, including third parties with whom we partner. Chime is not responsible for the privacy policies and practices of third party services.
If you are a current or former employee of Chime, please see the Chime HR Privacy Notice available in Workday and direct your questions to [email protected]. For information collected through the use of Chime services, please see the Chime U.S Privacy Notice.
1. PERSONAL INFORMATION WE COLLECT
In connection with your application, Chime may collect personal information about you as described below. Chime collects your personal information to the extent that you disclose it to Chime directly or through third parties such as recruiting platforms, job-posting sites, talent professionals, or representatives (e.g. attorneys). Chime also collects certain personal information from you automatically when you access our network, electronic communication systems, or internal services. Chime also may generate or infer personal information about you.
A. Identifiers:
Chime collects identifiers you or third parties provide us during the application process. These include your name, date of birth, physical address, email address, and phone number. Chime may automatically collect digital identifiers such as device ID and IP address when you interact with online application tools.
Chime may collect this information from you, a third party benefits platforms, third party background-check platforms, third party application platforms (such as LinkedIn), Chime’s internal application tools, or your resume.
B. Other Personal Information subject to Cal. Civ. Code § 1798.80:
Chime may collect your signature, physical characteristics or descriptions, state identification card number, education information, or any other information subject to Cal. Civ. Code § 1798.80 provided by you.
C. Employment information:
In addition to information you provide us, Chime may collect information relating to your employment history, including through background and reference checks with your explicit consent after a formal job offer has been extended. Chime may also collect employment information about you from social or career networking sites, your former employers, and other people familiar with your employment history.
D. Education information:
In addition to information you provide us, Chime may collect information relating to your education history through background and reference checks with your explicit consent. Chime may also collect education information about you from your resume, education institutions, social or career networking sites, your former employers, and other people familiar with your education history.
E. Characteristics of protected classes:
During the application process, Chime may learn information about your race, age, ethnicity, sex, gender, sexual orientation, marital or family status (including pregnancy), religion, national origin, immigration or work permit status, alienage, military/veteran status, disability, or other characteristics of protected classes from you or other persons familiar with you.
F. Audio, electronic, and visual information:
Chime may collect audio recordings, video recordings, photos, or screen grabs containing your likeness. This information will only be used to conduct interviews and other application processes so that we can determine your eligibility for employment with Chime. We will not share this information with third parties outside service providers who enable the technology (e.g. Zoom) for their own business purposes unaffiliated with Chime’s application process. We will not share this information publicly without your prior authorization.
G. Internet or other electronic network activity information:
Chime collects analytics and monitoring data such as data related to your communications and use of Chime’s external websites such as our careers pages; information collected through web beacons, like cookie IDs; information collected through mobile apps, like mobile device IDs; features used and actions taken in Chime Systems, including page views, links clicked, and documents downloaded; contents, header, metadata, delivery and access information for voice calls, voicemail, emails, chats, messaging, documents, and other communications, data, and files stored or transmitted through Chime Systems.
H. Biometric and health information:
Chime may collect information from you related to your exposure or risk of exposure to an epidemic disease (e.g. COVID), including symptomatic, diagnostic, and behavioral (e.g., travel to an outbreak location) indicators.
Chime may collect certain biometric information (e.g. picture, faceprint, fingerprint, voiceprint, retina or iris image, or any other biological characteristics) for the purpose of authentication and security while entering or navigating our offices.
I. Inferences, generated data, opinions, and other information:
Chime may also receive or generate facts, opinions, inferences, or conclusions about you from other Chime employees, contractors, business partners, investors, and vendors.
2. HOW WE USE PERSONAL INFORMATION WE COLLECT
Chime uses the information we collect about you for the purpose of processing job applications, evaluating candidates for employment, and carrying out recruiting functions and activities, including as described below.
A. Managing applicant activities and recruiting generally;
This includes verifying your identity; processing and evaluating job applications; performing background checks with your explicit consent after a formal job offer has been extended; determining suitability for employment; determining physical and/or mental fitness for work; discussion, review, and approval or denial of disability or other applicable accommodations; determining salary and other forms of compensation; screening references; securing immigration sponsorship and/or transfer; revising hiring decisions; and providing access to facilities.
B. Ensuring business continuity and protecting the health and safety of our staff and others:
This includes safeguarding, monitoring, and maintaining our IT infrastructure, office equipment, facilities, and other property; detecting or preventing theft or fraud, or attempted theft or fraud; enabling internal and external communications and collaboration; and facilitating communication with you and your designated contacts in an emergency.
C. Operating, managing, monitoring, protecting, and improving our IT, facilities, and electronic communications systems:
This may include the recording or interception of activities or communications conducted using our electronic communications systems, such as our applicant portal; detect and protect against unauthorized access to and use of Chime systems; perform data analytics, including application and device performance and usage; improve our applicant intake; allocate and manage our assets and human resources; develop tailored recruiting programs; personalization of services to understand your preferences and enhance your applicant experience; strategic planning; project management; compiling audit trails and other reporting tools; maintaining records relating to business activities, budgeting, and financial management; managing mergers, acquisitions, sales, reorganizations or disposals and integration with business partners; detecting and preventing security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; debugging to identify and repair errors that impair existing intended functionality; undertaking internal research for technological development and demonstration; undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by Chime, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by Chime.
D. Complying with legal requirements, such as tax, record-keeping, and reporting obligations:
This may include conducting audits; management and resolution of health and safety matters; complying with requests from government or other public authorities; conducting OFAC screenings; responding to legal process such as subpoenas and court orders; pursuing legal rights and remedies; defending litigation and managing internal complaints or claims; conducting investigations; and complying with internal policies and procedures.
E. Data retention and assessing applicants for additional opportunities
To the extent permitted by applicable law, Chime may retain the personal information it collects and any opinions or conclusions made about you as a record of your candidacy. In addition, Chime may periodically review your record for fit with additional opportunities and may use your information to contact you regarding additional career opportunities at Chime.
3. HOW WE DISCLOSE PERSONAL INFORMATION WE COLLECT
Additionally, Chime may disclose any personal information, including sensitive personal information, to the following categories of third parties for the purposes described below, if required by law, or with your consent:
A. Subsidiaries and affiliates:
This may include subsidiaries and affiliates which share business processes and common data systems;
B. Vendors and agents:
This may include vendors or agents to perform services on our behalf, including providers of our background-checking services, applicant tracking services (e.g. Greenhouse), and employment verification services. To the extent that we provide personal information to such third parties, that personal information is governed by their privacy statements and any contractual requirements we have entered into with them.
C. Parties to a corporate transaction or proceeding:
This may include parties that are part of a merger, financing, acquisition, bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a portion of our business or assets.
D. Law enforcement and those with legal necessity:
This may include disclosing personal information to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; operate and maintain the security of our systems, network, and information, including to prevent or stop an attack on our systems or networks or the disclosure of our information; protect the rights or property or ourselves or others, including enforcing our agreements, terms, and policies; to act in urgent circumstances such as protecting the health or personal safety of an employee, worker, agent, customer, user of Chime services, or member of the public.
E. California Specific Disclosures:
Chime does not “sell” or “share” your personal information and only discloses your information for a valid “Business Purpose” as those terms are defined by the California Consumer Privacy Act in the context of your applicant relationship with the Company. If you use Chime products or services that information is governed by the Chime U.S. Privacy Notice.
Chime may retain personal data for as long as necessary to carry out and support applicant functions and activities, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as business expectations, the sensitivity of the data, and our legal or contractual obligations.
4. YOUR CHOICES
Where required by law, we offer you certain choices in connection with the personal information we have about you (e.g. access, deletion, correction). You can act on those choices by submitting a privacy request to the Chime Privacy Hub linked in the “How to Contact Us” section of the Chime U.S Privacy Notice or by emailing [email protected]. We may request certain information to verify your identity to complete your request.
5. QUESTIONS ABOUT THIS PRIVACY NOTICE
If you have questions about this Notice, please contact us at [email protected].