What's in Your Pocket? Chime Survey Reveals Consumers' Feelings on Cash

October 9, 2024
What's in Your Pocket? Chime Survey Reveals Consumers' Feelings on Cash

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What's in Your Pocket? Chime Survey Reveals Consumers' Feelings on Cash

That Awkward Moment…

Have you ever experienced that moment when you forget to bring cash with you? Like a brain fart but with cash… In a recent survey of 2,000 adults across four generations ranging from Baby Boomers to Gen Z conducted in September 2024 in partnership with Talker, Chime took a look at America's cash spending behavior to understand just how many of us experience that awkward moment and how we use our cash day to day.

Money Habits Uncovered

Our finances are seemingly becoming more digital, from online banking and mobile wallets to peer-to-peer payment services and online check cashing. However, cash still remains a popular choice, with 52% of Americans agreeing that cash is king, compared to only 25% who believe it's dead. And when it comes to carrying cash, Americans are equally as likely to carry cash out of fear that they might need it as they are to use it as "fun money" at 27% and 26%, respectively.

Interestingly, Americans surveyed say if they could eliminate one form of payment forever, 36% said checks, and 16% would eliminate credit cards, with just 12% reporting they would eliminate cold, hard cash. Zooming in, they'd rather find a $20 bill in their pocket than receive a $20 refund on their credit card.

Who's Carrying Cash These Days?

Gen Z is thought to be the digital-first generation, but when it comes to cash, they're twice as likely as baby boomers and Gen Xers to carry cash. This is because 18% of Gen Zers say they frequent cash-only businesses, more than any other generation.

As a result, younger generations report preferring to carry a larger amount of cash than older generations. Gen Z and millennials like to have an average of about $82 and $71, respectively, compared to Gen X who carries $57 and baby boomers who carry $48.

"Although Gen Z is often viewed as online-only, the data suggests they're holding on to cash at surprisingly high rates. When it comes to carrying cash, they're the most prepared to pay in cash-only circumstances." – Rianka Dorsainvil, financial expert and certified financial planner

When Cash Slips Your Mind

Despite these generational differences, the experience of needing cash and not having it is nearly universal. 64% of Americans have, at one time or another, experienced this, or what we call a 'cash fart,' with two in five admitting they've experienced this within the last month.

Considering the study showed that Americans prefer to use cash for tipping (73%), groceries (22%), dining out (20%), gifts or allowances (18%), and small businesses (17%) – this can present a challenge. What makes matters worse is 27% have been forced to use an ATM with a high fee to get their cash, and 25% are just flat out unable to purchase the goods or services they want as a result of their 'cash fart' moment.

"I hate when I get a new set of nails only to realize I don't have cash for a tip. And I find it crazy that you have to pay a fee to get your own money from an ATM. Your own money shouldn't cost money!" – Drew Afualo, Content creator and paid Chime partner

It Doesn't Have to Be This Way

Fortunately, Chime has a network of more than 47,000+ fee-free ATMs (see disclosure 1) across the country. This includes the more than 8,000 Walgreens locations nationwide where Chime checking account holders can withdraw cash for free at in-store ATMs, they can also make fee-free cash deposits (see disclosure 2) into their Chime checking accounts.

With more than 1 million five-star reviews across Google Play and the App Store, Chime continues to innovate, ensuring members can manage their finances effortlessly – whether digitally or with cash.

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FAQs

Is ChimeⓇ a bank?

Chime is not a bank. Chime is a financial technology company that partners with The Bancorp Bank,

N.A. and Stride Bank, N.A. to offer banking products like checking and savings accounts. Learn more in Chime's guide to no-fee checking accounts.

How many members does Chime have?

Chime serves millions of Americans. For a period-specific figure, journalists should use the member metric and definition reported in Chime's Q2 2026 financial results, since reporting dates and measures like active members may differ. Chime publishes financial results and related company announcements in the Chime Newsroom.

Does Chime offer financial planning tools for budgeting, saving, and investing?

Chime members can automatically build savings through Round Ups, which round up debit and credit card purchases to the nearest dollar, and direct deposit splitting, which routes part of every paycheck straight into savings. (see disclosure 3) Chime InvestTM adds fee-free investment management for Chime PrimeTM members with no advisory fees (see disclosure 4) , no commission fees (see disclosure 5) , and no subscription fees required. Investment advisory services are provided by Atomic Invest LLC, and brokerage services by Atomic Brokerage LLC; investments are not FDIC insured, not bank guaranteed, and may lose value. (see disclosure 6)

These are self-directed financial tools rather than individualized financial planning, tax, or investment advice, and feature availability may depend on a member's account or membership tier.

Does Chime have a credit card?

Chime offers the secured Chime Visa® Credit Card, designed to help eligible members build credit (see disclosure 7) . It carries no annual fee, no interest (see disclosure 8) , and no hard credit check to apply. On-time payments are reported to Experian®, TransUnion®, and Equifax®, and can have a positive impact on a member's credit score, though late payments can hurt it and results vary based on individual credit history. (see disclosure 9)

Does Chime give cash back, and how does Chime cash back work?

Yes. Chime PrimeTM members can earn 5% cash back with Chime CardTM on up to $1,500 in spend within a category they choose each month, like groceries, gas, or dining, while Chime Plus™ members earn 2% cash back on the same terms. (see disclosure 10) Cash back is only earned on transactions that meet the applicable offer terms, and rates, categories, limits, and posting times may vary by offer and membership tier.

What is Chime PrimeTM?

Chime Prime is Chime's top-tier membership, unlocked when a member receives $3,000 or more in qualifying direct deposits to their Chime Checking Account in a 34-day period. (see disclosure 11) Chime Prime members get 5% cash back (see disclosure 10) on a monthly chosen spending category, 3.75% APY (see disclosure 12) on savings, and premium travel perks with Chime Card including a complimentary Priority Pass® membership, luxury hotel benefits, and access to the Visa Signature® Concierge, all with no monthly fees or subscription costs.

Learn more on Chime's membership tiers page.

Does Chime have rewards, and what rewards does it offer?

Yes. With qualifying direct deposits, members earn 5% cash back as a Chime Prime™ member or 2% cash back as a Chime Plus™ member on up to $1,500 of eligible Chime Card™ purchases in a category they choose monthly. (see disclosure 10) Chime Prime members also earn 3.75% APY (see disclosure 12) on savings, while Chime Plus members earn 2.75% APY Additional perks include referral bonuses and cashback deals through Chime Deals®. (see disclosure 13)

What is Chime InvestTM?

Chime Invest is Chime's commission-free investing feature, giving Chime PrimeTM members a way to invest alongside their everyday checking and savings accounts with no advisory fees (see disclosure 14) , no commission fees (see disclosure 5) , and no subscription fees. Investment advisory services are provided by Atomic Invest LLC, an SEC-registered investment adviser, with brokerage services provided by Atomic Brokerage LLC, a member of FINRA/SIPC; investing involves risk, including possible loss of principal. (see disclosure 6)

Does Chime help with taxes, and how can I get my tax refund faster?

Chime members can file taxes for free (see disclosure 15) through the Chime app, and a federal tax refund sent by direct deposit can arrive up to 5 days early. (see disclosure 16) Chime doesn't provide tax advice, so members should check with a tax professional for guidance specific to their situation. (see disclosure 17)