The Bancorp Bank, N.A. Consumer Privacy Notice

Rev. 02/2024

FACTS:What Does The Bancorp Bank, N.A. (“The Bancorp”) Do With Your Personal Information?
Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all. sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?The types of personal information we collect, and share depend on the product or service you have with us. This information can include:

  • Social Security Number and income
  • Account balances and transaction history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons The Bancorp chooses to share; and whether you can limit this sharing.
Reasons We Can Share Your Personal InformationDoes The Bancorp share?Can you limit this sharing?
For our everyday business purposes — Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes — To offer our products and services to youYesNo
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday business purposes — Information about your transactions and experiencesNoWe don’t share
For our affiliates’ everyday business purposes — Information about your creditworthinessNoWe don’t share
For nonaffiliates to market to youYesYes
To Limit Our Sharing:

Submit an opt-out through the Chime Privacy Hub.

Please Note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

Questions?Email us at [email protected].

Who we are

What we do


Other important information

Vermont Residents:We will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.

We may disclose the following information to other financial institutions with which we have joint marketing agreements:

  • The following information we receive from you: your name and contact information
  • Information about your transactions with us or our affiliates, such as your account balance, payment history, parties to transactions, and credit card usage
Nevada Residents:We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions in the To Limit our Sharing section above. Nevada law requires that we provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; email: [email protected]
North Dakota Residents:In accordance with North Dakota law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example, with your consent, to service your account (through Chime or its banking partners). Residents of North Dakota are opted out from nonaffiliate marketing by default. We will limit sharing among our companies to the extent required by North Dakota law.
California Residents:For financial information, we will not share information we collect about you with companies outside of The Bancorp Bank, N.A., unless the law allows. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits you are entitled to.  We may also share your information with third party financial institutions with which we have a joint marketing agreement to offer financial products and services to you. California residents can opt-out of joint marketing through the Chime Privacy Hub or through our California Financial Information Privacy Act opt-out Form.


Chime® is a financial technology company, not a bank. Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card and the Chime Credit Builder Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit and credit cards are accepted. Please see the back of your Card for its issuing bank.

While Chime doesn’t issue personal checkbooks to write checks, Chime Checkbook gives you the freedom to send checks to anyone, anytime, from anywhere. See your issuing bank’s Deposit Account Agreement for full Chime Checkbook details.

By clicking on some of the links above, you will leave the Chime website and be directed to a third-party website. The privacy practices of those third parties may differ from those of Chime. We recommend you review the privacy statements of those third party websites, as Chime is not responsible for those third parties' privacy or security practices.

Opinions, advice, services, or other information or content expressed or contributed here by customers, users, or others, are those of the respective author(s) or contributor(s) and do not necessarily state or reflect those of The Bancorp Bank, N.A. and Stride Bank, N.A. (“Banks”). Banks are not responsible for the accuracy of any content provided by author(s) or contributor(s).

Third-party trademarks referenced for informational purposes only; no endorsements implied.

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