Chime® is a financial technology company, not a bank. Banking services, credit, and debit card provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

Chime FAQs – Service Disruption

Increased SpotMe limits by $25.

Applies to every member who opened a Chime account before October 20, 2019 and is eligible for SpotMe or becomes eligible in the future. This is valid for a minimum of one year from today.

Reimbursed all out-of-network ATM fees to active members.

Active members that were charged out-of-network ATM fees by Chime during the disruption from October 16, 2019 - October 19, 2019.

Added $10 to Checking Accounts.

Every active member who we know, due to the disruption, had a transaction declined, tried to complete a transfer from their savings account, or was unable to turn their card back on in the app.

Chime® is a financial technology company, not a bank. Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card and the Chime Credit Builder Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit and credit cards are accepted. Please see the back of your Card for its issuing bank.

While Chime doesn’t issue personal checkbooks to write checks, Chime Checkbook gives you the freedom to send checks to anyone, anytime, from anywhere. See your issuing bank’s Deposit Account Agreement for full Chime Checkbook details.

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Opinions, advice, services, or other information or content expressed or contributed here by customers, users, or others, are those of the respective author(s) or contributor(s) and do not necessarily state or reflect those of The Bancorp Bank, N.A. and Stride Bank, N.A. (“Banks”). Banks are not responsible for the accuracy of any content provided by author(s) or contributor(s).

Third-party trademarks referenced for informational purposes only; no endorsements implied.

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