Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank or Stride Bank N.A.; Members FDIC

Chime FAQs – Service Disruption

Increased SpotMe limits by $25.

Applies to every member who opened a Chime account before October 20, 2019 and is eligible for SpotMe or becomes eligible in the future. This is valid for a minimum of one year from today.

Reimbursed all out-of-network ATM fees to active members.

Active members that were charged out-of-network ATM fees by Chime during the disruption from October 16, 2019 - October 19, 2019.

Added $10 to Spending Accounts.

Every active member who we know, due to the disruption, had a transaction declined, tried to complete a transfer from their savings account, or was unable to turn their card back on in the app.

Banking services provided by The Bancorp Bank or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Chime Visa® Credit Builder Card is issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank.

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