Chime® is a financial technology company, not a bank. Banking services, credit, and debit card provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

How Credit Builder Helped Chime® Member Rozan Raise Her Credit Score

Chime Team • July 26, 2023

Here's how Chime® member Rozan is using the Chime Credit Builder Visa® Credit Card to turn her credit situation around and hit major goals.

You might have spotted Chime member Rozan in our latest testimonial commercials. Since joining Chime four years ago, she’s raised her credit score by several points. Rozan used that credit increase and the opportunities that come with it to buy a used car and go back to school.

Today, Rozan chimes in on her credit-building journey:

#1 most-loved banking app™~

  • Over 1,000,000+ five-star reviews on Google Play & Apple Store
  • Send and receive money fee-free
  • Deposit checks from anywhere
Get Started

Turning her credit situation around

Back in 2019, Rozan was going through a breakup. She and her partner shared a lot of their finances – and also made some not-so-great-money decisions together.

For instance, at the time, Rozan didn’t know too much about how credit scores and interest rates on loans worked. That led to taking out a high-interest car loan that she couldn’t really afford. Her car was repossessed and her credit score took a hit, dipping to the 500s.

That’s when Rozan started to look at options to open her own online bank account. She landed on Chime, where she opened a checking account and a secured Chime Credit Builder Visa® Credit Card. 

Rozan sits at a desk with her Chime card in hand in front of a laptop.

Boosting credit with everyday spending

To build her credit score with Credit Builder, Rozan would use her card for both bills and daily purchases, like paying rent and filling up her tank with gas.

“I love using it for my everyday transactions, with the added advantage of increasing my credit score,” says Rozan. By staying on top of her monthly payments, in six months’ time her credit score went up by 60 points. Today, her credit score has gone up over 100 points and is in the 600s. 

The Credit Builder card is a secured credit card, so to get started, Rozan dropped in a small deposit¹ to fund the card. There are no fees or interest.² As a Credit Builder cardholder, her financial activity is reported to the three main credit bureaus – Experian®, TransUnion®, and Equifax®. By sticking with on-time payments, she gradually built back her credit score.

A cell phone showing a credit score of 690 is held by Rozan.

Building credit in more ways than one

Besides using the Credit Builder card to improve her credit score, Rozan learned more about how to manage her credit and how a credit score works. In turn, she’s been paying close attention to when her bills are due and staying on top of payments.

Another smart move? She only uses her Credit Builder card when she knows she can cover the purchase twice over.


View this post on Instagram


A post shared by Chime (@chime)

Since her score has gone up, Rozan has been approved for credit and loans with better interest rates and terms. She’s used that to make life-changing moves, like buying a used car and taking out student loans to go back to school to study psychotherapy or social work. “I have more of a science-based brain, so I want to do research and learn about people’s behaviors,” she says. 

Learning from mistakes

On top of making the most from an improved credit situation, Rozan has also tapped into her savings to pay off an eviction. After she pays off what was owed, she plans to move into new digs. “My next goal is saving for a security deposit and moving costs for my next apartment,” she says.


Originally from Jordan, Rozan and her family moved to the US over a decade ago. While needing to learn banking basics and how credit works in a new country, she wasn’t taught any financial literacy in school, making it harder to know how to make smart money choices.

“It was making a lot of mistakes, and then learning from them and trying to do better,” Rozan says. “I have younger siblings who also didn’t learn anything about financial literacy, and now I can give them a little advice, or let them know, ‘Hey, because I messed up in this way, I don’t want you to mess up in this way.'” 

Rozan sits on a couch and smiles at the camera.

An improved credit score can unlock financial progress

Sometimes making money blunders that ding your credit can make it feel like you’re stuck. But no matter your situation or circumstances, you can build your credit back in simple ways. And a higher credit score can open the door to financial progress.

“Awareness is a great first step,” Rozan says. “Ignorance is not bliss when it comes to credit, so make sure to really sit down and analyze your credit decisions. It can be uncomfortable to face the reality of your finances, but that’s the only way for honest and sustainable change.”

Find out how Credit Builder helped another member get their life back.


Real Member, Sponsored Content.

#1 most-loved banking app™~

  • Over 1,000,000+ five-star reviews on Google Play & Apple Store
  • Send and receive money fee-free
  • Deposit checks from anywhere
Get Started

Chime® is a financial technology company, not a bank. Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card and the Chime Credit Builder Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit and credit cards are accepted. Please see the back of your Card for its issuing bank.

While Chime doesn’t issue personal checkbooks to write checks, Chime Checkbook gives you the freedom to send checks to anyone, anytime, from anywhere. See your issuing bank’s Deposit Account Agreement for full Chime Checkbook details.

By clicking on some of the links above, you will leave the Chime website and be directed to a third-party website. The privacy practices of those third parties may differ from those of Chime. We recommend you review the privacy statements of those third party websites, as Chime is not responsible for those third parties' privacy or security practices.

Third-party trademarks referenced for informational purposes only; no endorsements implied.

Opinions, advice, services, or other information or content expressed or contributed here by customers, users, or others, are those of the respective author(s) or contributor(s) and do not necessarily state or reflect those of The Bancorp Bank, N.A. and Stride Bank, N.A. (“Banks”). Banks are not responsible for the accuracy of any content provided by author(s) or contributor(s).

*To apply for Credit Builder, you must have received a single qualifying direct deposit of $200 or more to your Chime Checking Account. The qualifying direct deposit must be from your employer, payroll provider, gig economy payer, or benefits payer by Automated Clearing House (ACH) deposit OR Original Credit Transaction (OCT). Bank ACH transfers, Pay Anyone transfers, verification or trial deposits from financial institutions, peer to peer transfers from services such as PayPal, Cash App, or Venmo, mobile check deposits, cash loads or deposits, one-time direct deposits, such as tax refunds and other similar transactions, and any deposit to which Chime deems to not be a qualifying direct deposit are not qualifying direct deposits.

1 Money added to Credit Builder will be held in a secured account as collateral for your Credit Builder Visa card, which means you can spend up to this amount on your card. This is money you can use to pay off your charges at the end of every month.

2 Out of network ATM withdrawal fees may apply. See here for details.

~ Ranking based on 2022 Qualtrics® NPS Score.

Address: 101 California Street, Floor 5, San Francisco, CA 94111, United States.

No customer support available at HQ. Customer support details available on the website.

© 2013-2024 Chime Financial, Inc. All rights reserved.